Kadri Kristjuhan-Ling

Expert at TalTech – Tallinn University of Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Estonia, EE

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Experience

    • Estonia
    • Higher Education
    • 500 - 600 Employee
    • Expert
      • Aug 2023 - Present

      Operational excellence and lean. Industry 5.0. Operational excellence and lean. Industry 5.0.

    • Chief Executive Officer
      • Aug 2010 - Jul 2023

      Continual Improvement consultancy and practice. Continual Improvement consultancy and practice.

    • Estonia
    • Higher Education
    • 500 - 600 Employee
    • Expert
      • Mar 2023 - May 2023

      Operational excellence and lean. Industry 5.0. Operational excellence and lean. Industry 5.0.

    • Estonia
    • Higher Education
    • 500 - 600 Employee
    • Teaching Assistant
      • Oct 2021 - Jan 2022

      Carried out labs in Research Methods in Business Studies. Carried out labs in Research Methods in Business Studies.

  • TTK University of Applied Sciences
    • Tallinn, Harjumaa, Estonia
    • Lecturer
      • Aug 2017 - Jan 2018

      Lecturer in Quality Management at the Institute of Engineering and Circular Economy. Lecturer in Quality Management at the Institute of Engineering and Circular Economy.

    • Staffing and Recruiting
    • 1 - 100 Employee
    • General Manager
      • Apr 2008 - Jul 2009

      Estonia country arm of an international recruiting and staffing agency with operations in Central and Eastern Europe. Highlights: • Developed the Simplika product line into a distinctive business with good brand recognition and loyal customers. • Led the business into profit despite difficult economic conditions. • Developed a multi-skilled professional staff to give the customers a full service experience. Estonia country arm of an international recruiting and staffing agency with operations in Central and Eastern Europe. Highlights: • Developed the Simplika product line into a distinctive business with good brand recognition and loyal customers. • Led the business into profit despite difficult economic conditions. • Developed a multi-skilled professional staff to give the customers a full service experience.

  • Favor AS
    • Maardu, Harjumaa, Estonia
    • Production Manager, Metaform business unit
      • May 2007 - Feb 2008

      Responsible for production and production improvements in the Metaform business unit of the largest sheet metal processor in Estonia. Highlights: • Implemented the lean production approach in the $35 million sheet metal processing and assembly business unit, incl. cross-functional self-directed improvement teams. Resulted in 16% decrease in operational costs, net profit increased by 57%, doubling of the value-added activities in the cost of product. Employees were actively making self-suggested improvements in the production process. A first production line was tested, resulting in 60% improvement in throughput time. • 80 employee business unit; 7 direct reports. • In the first four months a training programme for the machine operators was created in close cooperation with the Human Resources department, including practical training and qualification exams at the machines. Led the creation of the standard operating procedures (SOP) for the training and for the use of the machinery by the shift leaders and their teams. • The unit grew by 42% in net sales in the period, 15% of operators and 20% of machine capacity were added. First-time recognition by a major client ABB. Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • Nov 2005 - Mar 2007

      Responsible for Operations Excellence services in the Balkan Region of Deloitte, the largest auditing and professional services firm with 140 offices and 150,000 professional staff worldwide. Balkan HQ in Bucharest, Romania. Highlights:• Led RFP development for a major Romanian oil & energy company resulting in a highly successful vendor selection. Good match between the client and the business partner, product launched on time.• Led strategy development and process reviews for a Romanian up-and-coming company in the sales and distribution area. Project led to further engagements in support of business processes in the areas of key performance indicators development, setting up monthly management reporting and meetings, HR strategy development, etc.• Participated in a team in the transformation of finance processes in a major steel manufacturer in Bulgaria, using innovative lean techniques (value stream mapping). Show less

    • Senior Consultant
      • Jul 2002 - Oct 2005

      Specialized in process improvement and the lean approach in Deloitte's Baltic region, the Tallinn, Estonia office. Highlights:• Developed and led the launch of the 20 Keys program (also known as the PPORF), a holistic methodology for implementinf lean, as a government co-funded program in Estonia. Assistance to the Baltics.• Assisted Favor AS in the 20 Keys program implementation since 2004. First half-year goals reached and surpassed. 50 % improvement achieved in Quick Changeover technology.• Participated in a team in a number of ISPA and Phare Phase 2 transition assistance projects in EU candidate countries, including procedures manual development, analysis of procedures and consultation to various entities.• Led the Estonian contribution to the Deloitte & Touche Manufacturing Benchmarking Survey 2002. Show less

    • Estonia
    • Higher Education
    • 100 - 200 Employee
    • Lecturer
      • Nov 2005 - Dec 2005

      Leading privately held business school in Tallinn, Estonia. • Lectured on Production Management (lean production). Leading privately held business school in Tallinn, Estonia. • Lectured on Production Management (lean production).

    • Consumer Services
    • 700 & Above Employee
    • Managerial Accounting Executive, Supply Business Unit
      • Aug 2000 - Apr 2002

      $200 million in sales. 300 employees in 9 sales regions over Estonia. HQ in Tallinn, Estonia. • Transformed outdated managerial reporting system into an informative decision-making tool. • Oversaw budgeting and credit control development, developed sales forecasting and process-based cost accumulation methods. Oversaw 9 direct reports. • Developed company strategies and participated in developing Eesti Energia marketing strategies in a 5 executive management team. • Participated in developing the Eesti Energia balanced scorecard (BSc), led the business unit’s BSc development. • Participated in tariff negotiations with government regulators. • Negotiated procurement conditions for support functions across Estonia. Show less

    • Managing Director and CEO
      • Feb 1999 - Aug 2000

      • Stretch goal of agency revenue $1 million achieved despite a generally depressed industry. • Doubled the number of large clients through well motivated teams and a new business strategy. • Created and implemented a financial analysis system, incl. agency revenue and costs monitoring. • Increased gross margin by 3.4%. • Company won the largest number of creative awards in its history. • Stretch goal of agency revenue $1 million achieved despite a generally depressed industry. • Doubled the number of large clients through well motivated teams and a new business strategy. • Created and implemented a financial analysis system, incl. agency revenue and costs monitoring. • Increased gross margin by 3.4%. • Company won the largest number of creative awards in its history.

  • TellerGroup Consulting, Inc.
    • Key Biscayne, Florida, United States
    • Summer Associate
      • Jun 1998 - Sep 1998

      • As member of client team serving a $500 million corporation in the Accounts Receivables management industry, estimated industry revenues and assessed market dynamics in a range of market segments. • Conducted industry expert and senior management interviews to assess buyer behavior; analyzed secondary data. • Analyzed customer overlap among the company’s different divisions and formulated recommendations on how best to manage this overlap. • Developed a report on Accounts Receivable management in the automobile financing segment. • Worked with senior TellerGroup management to develop a presentation on the effects of demographic diversity on the U.S. economy for the White House. Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Summer Associate
      • May 1997 - Aug 1997

      • Developed a $5 million savings consumer services strategy for a major client by utilizing a direct marketing approach. Co-authored a summary document to the client. • Evaluated printing/lettershop outsourcing opportunities. Developed an RFI, oversaw its domestic distribution, and analyzed the results. Developed a vendor list for RFP/further negotiations. • Created a printing/lettershop vendor database. • Developed a $5-10 million savings corporate pricing model as a member of a team. Show less

    • Estonia
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Project Manager
      • Sep 1993 - Aug 1996

      Tallinn, Estonia. • Conducted assessment of all facets of the organization, incl. manufacturing and marketing areas. Provided suggestions for technological and organizational improvement. • Worked with COO to create a digitalization plan of the Design Department and Cuttingroom. Negotiated a major CAD/CAM systems purchase, project valued at $1 million. • Managed reconstruction work including vendor negotiations and technology installation. Administrated a UNIX server. • Project included major restructuring of the pre-assembly operations and involved appr. 150 employees from the company’s 800 employee main plant. Show less

    • Lecturer
      • Jan 1996 - Mar 1996

      Leading professional school for light industry. • Lectured on CAD/CAM technology use and trends in the apparel industry. Leading professional school for light industry. • Lectured on CAD/CAM technology use and trends in the apparel industry.

Education

  • TalTech – Tallinn University of Technology
    Doctoral studies
    2009 - 2012
  • University of Maryland - Robert H. Smith School of Business
    MBA, Strategic Management, Finance, IS
    1996 - 1998
  • TalTech – Tallinn University of Technology
    Technology Engineer, Apparel Industry
    1989 - 1994
  • Savannah College of Art and Design
    Textiles, CAD
    1993 - 1993
  • Fashion Institute of Technology
    Patternmaking Technology, CAM
    1993 - 1993

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