Kadijatu Turay
Finance Specialist at Democracy Federal Credit Union- Claim this Profile
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Bio
Experience
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Democracy Federal Credit Union
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United States
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Financial Services
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1 - 100 Employee
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Finance Specialist
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Feb 2020 - Present
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Communication Consultant
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May 2019 - Feb 2020
• Manage secure records of personal data for NRL members using multiple automated systems • Actively listen to member concerns in order to execute first call resolution · Utilize fact-finding questions in order to identity sales opportunities to enhance member relationship • Effectively adapt to constant change to policies and procedures • Process Loan and Credit Card applications •Discuss terms of loan and Credit Card on existing and new accounts • Manage secure records of personal data for NRL members using multiple automated systems • Actively listen to member concerns in order to execute first call resolution · Utilize fact-finding questions in order to identity sales opportunities to enhance member relationship • Effectively adapt to constant change to policies and procedures • Process Loan and Credit Card applications •Discuss terms of loan and Credit Card on existing and new accounts
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Navy Federal Credit Union
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United States
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Financial Services
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700 & Above Employee
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Member Service Mentor
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Sep 2015 - Nov 2018
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Education
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2019 - 2021
Northern Virginia Community College
Associate's degree, Business Administration and Management, General
Community
