Kadie Jones
Admissions Coordinator at Tech Elevator- Claim this Profile
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Bio
Credentials
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API RESTful Crash Course
UdemyApr, 2022- Oct, 2024 -
Certified Project Manager (CPM)
Project Management InstituteApr, 2022- Oct, 2024 -
Scrum Master Certificate of Proficiency
NASBAApr, 2022- Oct, 2024 -
Scrum Master Certified (SMC)
LinkedInApr, 2022- Oct, 2024 -
Engagement Evaluation Best Practices for Customer Success Management
LinkedInFeb, 2022- Oct, 2024 -
Campaigns: Getting Started Mini-Course
ActiveCampaignApr, 2021- Oct, 2024
Experience
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Tech Elevator
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United States
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Education Administration Programs
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700 & Above Employee
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Admissions Coordinator
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May 2022 - Present
-Successfully managed outreach and email campaigns utilizing CRM contacts to drive lead engagement and conversion within the student funnel -Guided 100+ applicants through the admissions funnel from application to graduation as an SME for Tech Elevator's Columbus campus Handle student PII and documents while staying in compliance. -Handled processing tuition payments -Executed and managed on campus and virtual events for students, staff, and alumni -Successfully managed outreach and email campaigns utilizing CRM contacts to drive lead engagement and conversion within the student funnel -Guided 100+ applicants through the admissions funnel from application to graduation as an SME for Tech Elevator's Columbus campus Handle student PII and documents while staying in compliance. -Handled processing tuition payments -Executed and managed on campus and virtual events for students, staff, and alumni
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Qeleo
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United States
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Software Development
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1 - 100 Employee
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Client Account Manager
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Feb 2022 - May 2022
I managed customer accounts, managed communication between development teams deadlines and customer expectations. API and Network monitoring, SaaS product explanation I managed customer accounts, managed communication between development teams deadlines and customer expectations. API and Network monitoring, SaaS product explanation
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AgencyZoom powered by Vertafore
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United States
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Insurance
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1 - 100 Employee
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Client Experience Coordinator
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Aug 2021 - Jan 2022
Impersonated clients account inside Agency Zoom software to trouble shoot any problems. Detail-oriented data entry, 1-1 user training/ onboarding. Multiline Chat handling. Handling tickets and keeping customer updated on solutions Impersonated clients account inside Agency Zoom software to trouble shoot any problems. Detail-oriented data entry, 1-1 user training/ onboarding. Multiline Chat handling. Handling tickets and keeping customer updated on solutions
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Maximus
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United States
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Government Administration
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700 & Above Employee
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Customer Service Representative
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Feb 2021 - Aug 2021
Handled clients account in CRM software, detail oriented data entry, over the phone friendly customer interaction. Team building exercises Handled clients account in CRM software, detail oriented data entry, over the phone friendly customer interaction. Team building exercises
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Nu Hearts, LLC
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United States
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Office Manager
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Aug 2020 - Feb 2021
Handled over the phone interviews, vetting potential employees. Drafted documents such as HIPPA compliances, new hire packets etc. Organized sensitive client medical information both digitally and paper filing. Managed appointment setting and company email. Managed company website Handled over the phone interviews, vetting potential employees. Drafted documents such as HIPPA compliances, new hire packets etc. Organized sensitive client medical information both digitally and paper filing. Managed appointment setting and company email. Managed company website
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Bold Penguin
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United States
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Insurance
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100 - 200 Employee
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Customer Service Representative
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Jul 2018 - Aug 2019
Filled out forms with prospects over the phone to match them with a business insurance agent best suited for them. Handled confidential information over the phone. Filled out forms with prospects over the phone to match them with a business insurance agent best suited for them. Handled confidential information over the phone.
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Presti's Bakery
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Cleveland/Akron, Ohio Area
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Server
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Aug 2016 - Sep 2017
Developed communication skills through customer interaction and collaborative skills by cooking and preparing food along side my co-workers. Developed communication skills through customer interaction and collaborative skills by cooking and preparing food along side my co-workers.
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Cleveland Institute of Art
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United States
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Higher Education
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200 - 300 Employee
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Receptionist
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Jan 2013 - May 2016
Data entry of student sensitive information, scanning, filling and copying. Handling scheduling student appointments. Managed emails and voicemails left for student advisors. Data entry of student sensitive information, scanning, filling and copying. Handling scheduling student appointments. Managed emails and voicemails left for student advisors.
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Oodles of Noodles & More
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United States
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1 - 100 Employee
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Server
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Jul 2014 - Aug 2014
Developed communication skills through customer interaction, answering phone calls and taking catering orders. Developed communication skills through customer interaction, answering phone calls and taking catering orders.
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The Graham School
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Primary and Secondary Education
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1 - 100 Employee
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Teachers Aide
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Feb 2013 - May 2013
Learned leadership skills through planning activities, coming up with projects and helping students both inside and outside the classroom. Learned leadership skills through planning activities, coming up with projects and helping students both inside and outside the classroom.
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Education
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2013 - 2017
Cleveland Institute of Art
Bachelor's degree, Animation, Interactive Technology, Video Graphics and Special Effects
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