Experience

NeurAbilities Healthcare

• United States
• Medical Practices
• 100 - 200 Employee

• Behavioral Health Technician

  • Dec 2021 - Present

  As a behavioral therapist, I am leading preparation of treatment plans regarding skill acquisition and behavior. I am also spearheading data collection by means of direct observation and tech behavioral skills. Along with that, I am liaising with BCBA to treat mental health conditions. Moreover, I am ensuring to examine clients' condition and record all findings. ● Implemented individual treatment plans developed by BCBA to drive satisfactory results. ● Provided updates on client's progress and concerns, while establishing safe and supportive environment. Show less



Kutztown University of Pennsylvania

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Assistant

  • Aug 2021 - May 2022

  During this tenure, I conducted various administrative duties related to students' programs. I also supervised the coordination of cultural events and programs to encourage students for improving social interaction. ● Built professional networks with staff and peers by involving them in campaigns. During this tenure, I conducted various administrative duties related to students' programs. I also supervised the coordination of cultural events and programs to encourage students for improving social interaction. ● Built professional networks with staff and peers by involving them in campaigns.



LA Fitness

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Front Desk Receptionist

  • Apr 2018 - Aug 2021

  Under this job role, I administered activities related to opening and closure of facilities. I also devised operations to resolve customer queries and concerns in terms of applying problem-solving techniques. Furthermore, I steered various functions to meet and surpass productivity goals on daily basis, such as high-volume and appointment settings. ● Responded to 200+ calls by utilizing courteous and professional manner to identify client needs. ● Supported customers' accounts by updating card information, while managing demographics of memberships. Show less



Sesame Place Philadelphia

• Entertainment Providers
• 100 - 200 Employee

• Culinary operations

  • Jun 2019 - Dec 2019

  During this role, I supervised development of systems and solutions to resolve conflict and achieve customer satisfaction. I also performed day-to-day duties for attaining project goals within assigned time frames, while coordinating with cross-functional teams to optimize departmental performance. ● Managed 50+ customers' concerns on daily basis and ensured provision of quality service. During this role, I supervised development of systems and solutions to resolve conflict and achieve customer satisfaction. I also performed day-to-day duties for attaining project goals within assigned time frames, while coordinating with cross-functional teams to optimize departmental performance. ● Managed 50+ customers' concerns on daily basis and ensured provision of quality service.