Experience

Steel Hands Brewing

• United States
• Breweries
• 1 - 100 Employee

• Sales Manager

  • Dec 2018 - Present

  ▪ Work with buyers in chain grocery/restaurants, big box, and convenient stores to submit new items, request product placement, displays, etc. ▪ Use various CRM databases for each off-site corporation for submitting new items, SKUs, barcodes, and labels ▪ Manage multiple territories by working closely with eight+ distributors and their respective teams, account contacts and regional/corporate liaisons. ▪ Manage inventory, ordering, new item applications and submissions for eight wholesalers in SC via their internal systems and national programs like VIP Karma, Power BI, and DSD encompass. ▪ Adhere to all guidelines and specifications outlined by FAA and state authorities for alcohol distribution and licensing ▪ Create go-to market campaigns, presentations, marketing materials, and sales incentive programs ▪ Create sales training program, spreadsheets, and tactics to assist in fast paced selling throughout all markets ▪ Train new sales managers in growing territories and new markets ▪ Coordinate and oversee events inside and outside the brewery ▪ Cultivated long-term relationships with clients to maximize partnerships and increase retention. ▪ Travel 75% of the time to assigned territories across South Carolina and Augusta, GA. Show less



Liberty Tap Room

• United States
• Restaurants
• 1 - 100 Employee

• Front of House Team Lead

  • Jan 2016 - Jan 2019

  Collaborated with staff and management to provide exemplary customer service. ▪ Communicated needs to management for escalating issue resolution. ▪ Prepared and served food and beverages according to customer specifications. ▪ Worked in high volume, fast pace, team-oriented environment. ▪ Trained new employees on computer system, employer systems in place, and steps of service. Collaborated with staff and management to provide exemplary customer service. ▪ Communicated needs to management for escalating issue resolution. ▪ Prepared and served food and beverages according to customer specifications. ▪ Worked in high volume, fast pace, team-oriented environment. ▪ Trained new employees on computer system, employer systems in place, and steps of service.



Jillian's Bar and Grill

• Front of House Team Lead/Event Coordinator

  • May 2013 - Jan 2016

  ▪ Led service and bar teams throughout shifts and provided top notch customer service ▪ Trained new hires on proper processes and procedures ▪ Booked private parties, negotiated pricing, contract terms and food and beverage details ▪ Led service and bar teams throughout shifts and provided top notch customer service ▪ Trained new hires on proper processes and procedures ▪ Booked private parties, negotiated pricing, contract terms and food and beverage details