Experience

Hover Networks, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Project Manager

  • Jul 2020 - Present

• Customer Experience Specialist

  • Jul 2017 - Jul 2020


Howard Hanna Real Estate Services
• United States
• Real Estate
• 1 - 100 Employee
• Licensed Real Estate Agent

  • Jan 2021 - Present


Peerless, Inc.

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Account Manager

  • Apr 2016 - Jun 2017

  •Work Closely with Territory Sales Manager to ensure that sales goals are being met. •Verify data and order information accuracy and review discrepancies in data and correcting per special customer requirements •Vendor management - Establish and formalize the vendor relationship to create mutually beneficial partnerships •Work Closely with purchasing and shipping department to ensure shipments are correct and on time. •Provide follow up and attend weekly meetings to discuss Quotes in Process, Open Orders, any issues needing to be discussed •Ensure the timely and successful delivery of our solutions per a customer’s needs and objectives •Work closely with Domestic and Global Manufacturers to ensure items being ordered are accurate •Enter Purchase Orders including the accuracy of delivery dates, ship mode and pricing •Assist with high severity requests or issue escalations as needed •Work Closely with Quality Manager to assess and make improvements on any quality issues that come up •Establish and formalize the Supplier and Client relationship to create mutually beneficial partnerships •Manage, complete and direct traffic of new inquiries and orders received from customer to members across the company •Play a vital company role in managing over 300 quotes in the internal data system. Including following up with customers on previous completed inquiries.



Legacy Development

• United States
• Real Estate
• 1 - 100 Employee

• Project Administrator

  • Sep 2015 - Apr 2016

  •Administer Purchase Orders and Change Orders to vendors and subcontractors •Verify data and order information accuracy •Establish and maintain the project documentation library •Work closely with Project Manager and Construction Vice President to update the construction calendar with weekly site meetings and subcontractor time slots •Customer Service and telephone marketing •Reconcile accounts and prepare accounting reports and facts •Manage accuracy of vendor’s and subcontractor’s insurance •Perform payroll processing •Communicate with clients to resolve outstanding payments and accounting issues •Record and oversee incoming invoices and complete bank reconciliations



PJFS, Inc.

• Payroll Specialist

  • May 2011 - Sep 2015

  •Perform financial services for various types of clients •Prepare and maintain client records •Execute online stock trading •Client Customer Service •Administer payroll processes for employees •Build and maintain Social Media outlets •Utilize business applications for corporate and marketing materials •Perform financial services for various types of clients •Prepare and maintain client records •Execute online stock trading •Client Customer Service •Administer payroll processes for employees •Build and maintain Social Media outlets •Utilize business applications for corporate and marketing materials



Aunt Barb's Sweater Stand

• Sales Manager

  • Nov 2014 - Jan 2015

  • Manage sales and customer experience relationships • Manage sales and customer experience relationships