Experience

Kana Hotel Group

• United States
• Hospitality
• 1 - 100 Employee

• Sales and Catering Coordinator

  • May 2017 - Present

  I am responsible for creating group blocks, organizing group blocks, monitoring inventory, accounts receivable, issuing invoices, and creating relationships with our clients. As well as assisting the front desk in monitoring inventory assigning group rooms, monitoring SALT scores and handling guest issuing. Assuring all guests of our properties are 100% satisfied. I am responsible for creating group blocks, organizing group blocks, monitoring inventory, accounts receivable, issuing invoices, and creating relationships with our clients. As well as assisting the front desk in monitoring inventory assigning group rooms, monitoring SALT scores and handling guest issuing. Assuring all guests of our properties are 100% satisfied.



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Aug 2016 - May 2017

  I was the FOM at the Hilton Garden Inn Nashville Airport. My main responsibilities were supervising the front desk team, chargebacks, guest assistance, monitoring and improving SALT score, accounts receivables, and daily reports. As well as assisting with inventory, guest satisfaction, and implementing new rules and regulation where needed to create a stronger staff and better work environment. I was the FOM at the Hilton Garden Inn Nashville Airport. My main responsibilities were supervising the front desk team, chargebacks, guest assistance, monitoring and improving SALT score, accounts receivables, and daily reports. As well as assisting with inventory, guest satisfaction, and implementing new rules and regulation where needed to create a stronger staff and better work environment.



Homewood Suites by Hilton

• Hospitality
• 700 & Above Employee

• Front Desk

  • Mar 2012 - Aug 2016

  Over my time here I was cross trained on all positions including but not limited to front desk, housekeeping, engineering, and food and beverage. I also completed a work study course at this property where they gave me basic training for and AGM position where I learned accounts receivable, accounts payable, scheduling, and inventory. Over my time here I was cross trained on all positions including but not limited to front desk, housekeeping, engineering, and food and beverage. I also completed a work study course at this property where they gave me basic training for and AGM position where I learned accounts receivable, accounts payable, scheduling, and inventory.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Night Auditor

  • Aug 2015 - May 2016

  As my time here I mainly focused on learning the night audit for a larger scale property as well as learning to adjust to the large property on both first and second shift on front desk as well. As my time here I mainly focused on learning the night audit for a larger scale property as well as learning to adjust to the large property on both first and second shift on front desk as well.