Experience

My Pathway

• Australia
• Civic and Social Organizations
• 1 - 100 Employee

• Outcomes Claims Specialist

  • Jul 2019 - Present

  •Lodge all relevant outcome claims while maintaining compliance requirements•Accurate calculations and entry of data and evidence into the department system EssWeb•Identify compliance issues with documentary evidence and request further clarification when required•Administer all special claims into the department systems for review and processing•Accurate monthly forecasting for the region – income and streams•Maintain confidentiality of all documents and information obtained•Ensure all legislative requirements associated with data collection, monitoring and analysis are undertaken•Develop and deliver training to the team when knowledge gaps are identified•Mentor, coach and develop talent to increase performance and outcomes•Assist with investigation into internal and external audits•Ability to identify and maximise claims• Provide support to employers and employees once placed into employment Show less

• Recruitment & Support Consultant

  • Oct 2016 - Jul 2019

  • Provide direct administration support to the business development officers• Build and maintain business relationships• Offering financial incentives to local businesses• Accurate loading of vacancies in department systems• Accurate loading of placements in department systems• Request and prepare documentary evidence for claims within relevant timeframes• Review and edit resumes to provide candidates with the best opportunity• Pre-screening candidates for vacancies• Conducting interviews Show less



CVGT Employment

• Australia
• Staffing and Recruiting
• 200 - 300 Employee

• Outcome Officer

  • Jul 2016 - Oct 2016

  • Negotiating wage subsidies• Review of payslip verified outcomes• Identifying and maximizing every potential claim• Adding discrepancies to ESS Web• Confirming placements• Providing post placement support• work with employers to address any issues that arise in the workplace once a jobseeker start works

• Vacancy Officer

  • Jun 2015 - Jun 2016

  • Building and maintaining employer relationships• Strong understanding of the current wage subsidies availableE.g. Youth, Parents, Long Term Unemployed & Indigenous, Restart• Marketing work-ready jobseekers to suitable employment• Assisting employers to prepare and deliver information sessions• Adhering to the new Jobactive contract• Creating and updating resumes• Delivering weekly Job Canvassing Club• Confidence to approach employers• Maintain professional communication to employers, staff and management teams Show less



Jobfind Centres Australia Pty

• Australia
• Executive Offices

• 2IC

  • Nov 2014 - Jun 2015

  • Assist Area Manager to prepare monthly forecast in relation to excepted Job placement outcomes• Share knowledge and best practice across teams• Lead, develop, support and motivate a team of frontline staff• Run morning hook-up in the absence of the Area Manager• Attend Department hookups in the absence of the Area Manager• Communicate clear instructions to front line staff• Discussing and driving vacancies, interviews and placements at hook up• Handling jobseeker complaints Show less

• Recruitment Consultant

  • Nov 2013 - Jun 2015

  • Sourcing vacancies• Reverse marketing Jobseekers• Maintain professional communication with all stakeholders• Building quality relationships with employers to better understand the needs of their business• Provide individually tailored, quality job matching• Prescreen Jobseekers for suitable employment• Ensure quality comments are clearly entered and documented into the ESS system, while maintaining privacy and confidentiality• When appropriate, take Jobseekers to interviews and assist both them and the employer in negotiating job offer and start date• Understanding the range of products and services offered, to assist employers meet their needs e.g. Wage Subs / TJP / Restart• Meet or exceed all placement KPI’s• Adhering to the DoE contract• Gaining evidence for brokered placements and outcomes• Mentoring Jobseekers while employed to assist with gaining full outcomes• Adapts communication style appropriately to the needs of the Employers, Jobseekers and staff Show less

• Employment Consultant stream 2-4

  • Mar 2013 - Nov 2013

  • Find suitable and sustainable employment opportunities for Jobseekers by cold canvassing and tailored reverse marketing• Resume and cover letter preparation• Assisting Jobseekers to overcome & address their barriers to employment• Referring Jobseekers to local support• Negotiating Work for the Dole activities• Use of internal computer systems• Negotiate Employment Pathway Plans• Recognizing training requirements

• Team Assistant / Employment Consultant stream 1

  • Aug 2012 - Mar 2013

  • Welcoming and directing Jobseekers and visitors• Listens and responds effectively to customer enquiries• Ensure all required information is accurately recorded within relevant databases• Manage the daily administration duties of the centre• Provide direction and guidance to clients wishing to register with Jobfind Centres Australia• Daily mail – in/out