Experience

Lifestyle Communities

• United States
• Real Estate
• 200 - 300 Employee

• Leasing Consultant | LC Brier Creek

  • May 2023 - Present

  Morrisville, North Carolina, United States



The Bainbridge Companies

• United States
• Real Estate
• 200 - 300 Employee

• Leasing Consultant | AXIS Crossroads

  • Mar 2023 - May 2023

  Cary, North Carolina, United States



Mynd

• United States
• Real Estate
• 300 - 400 Employee

• Onboarding Associate | Remote

  • Aug 2022 - Jan 2023

  Remote -Provided excellent client experiences through property onboarding and offboarding -Gathered property documentation with internal teams and investors to ensure all information is captured during the onboarding and offboarding process in several markets including Sacramento, San Diego, Denver, Tucson, Phoenix and Reno. Managed client specific onboarding pipelines, facilitated workload based on report analysis and became familiar with city and county rental requirements. -Managed offboard… Show more -Provided excellent client experiences through property onboarding and offboarding -Gathered property documentation with internal teams and investors to ensure all information is captured during the onboarding and offboarding process in several markets including Sacramento, San Diego, Denver, Tucson, Phoenix and Reno. Managed client specific onboarding pipelines, facilitated workload based on report analysis and became familiar with city and county rental requirements. -Managed offboard transactions and facilitate necessary communications and action items to relevant departments and team members. Used critical thinking to drive for resolution in situations that deviate from the usual business process. -Assisted in documenting and training team members in changes in process. Pioneered strategies that helped improve resident relationship and company reputation. Show less



The Bainbridge Companies

• United States
• Real Estate
• 200 - 300 Employee

• Luxury Lease Up Leasing Consultant | Bainbridge Aviation Crossing

  • Sep 2021 - Aug 2022

  Morrisville, North Carolina, United States -Strategically maintained property stabilization during property sale and assisted with property audits, walkthroughs and inspections. Assisted property manager with gathering documentation needed for filing eviction. Reviewed applications, proof of income and other documents needed for residential approval. -Increased occupancy from 87% to 95% within first month of employment. -Designed and spearheaded unique digital content for the property and successfully grew social… Show more -Strategically maintained property stabilization during property sale and assisted with property audits, walkthroughs and inspections. Assisted property manager with gathering documentation needed for filing eviction. Reviewed applications, proof of income and other documents needed for residential approval. -Increased occupancy from 87% to 95% within first month of employment. -Designed and spearheaded unique digital content for the property and successfully grew social media platforms by 66% which generated new leads for business growth. -Accepted into Bainbridge Impact Mentorship Program which was essential to the fundamental growth of new employees; consisted of weekly one-on-one training sessions and confidently resolving any questions that arose during the training process. Show less



Weinstein Properties

• United States
• Real Estate
• 200 - 300 Employee

• Leasing Consultant | Multi-Site

  • Jan 2021 - Sep 2021

  Raleigh, North Carolina, United States -Companywide leader in leases in the third quarter of 2021. -Introduced a new concept that was later implemented throughout the company which provided monthly financial contributions towards organizations. -Assisted local properties with scheduled tours, deposit accounting, new move ins and posting funds onto resident ledgers. -Corresponded with other leasing team members, property manager and maintenance team on ongoing work orders. Effectively resolved resident complaints and… Show more -Companywide leader in leases in the third quarter of 2021. -Introduced a new concept that was later implemented throughout the company which provided monthly financial contributions towards organizations. -Assisted local properties with scheduled tours, deposit accounting, new move ins and posting funds onto resident ledgers. -Corresponded with other leasing team members, property manager and maintenance team on ongoing work orders. Effectively resolved resident complaints and concerns with empathy while making decisive decisions. Show less



RK Properties

• United States
• Real Estate
• 1 - 100 Employee

• Leasing Manager | Pointe at Lake Crabtree

  • Nov 2019 - Oct 2020

  Morrisville, North Carolina, United States -Revamped marketing materials including move in gifts for residents, flyers and outreach materials. Undertook social media management and produced new leads which generated to occupancy growth. Developed, produced, and edited virtual tours early into the pandemic which provided an increase in occupancy by 13% in 3 months. -Aggressively prospected for new business by completing calls, outreach marketing and pursuing leads to ensure pipeline sufficiency. -Inspected apartments and… Show more -Revamped marketing materials including move in gifts for residents, flyers and outreach materials. Undertook social media management and produced new leads which generated to occupancy growth. Developed, produced, and edited virtual tours early into the pandemic which provided an increase in occupancy by 13% in 3 months. -Aggressively prospected for new business by completing calls, outreach marketing and pursuing leads to ensure pipeline sufficiency. -Inspected apartments and amenities to report all necessary improvements or infractions, answered prospective residents’ questions including pricing and showing vacant and modeled apartments. -Ensured all apartment homes met rent ready standards for new residents. -Rectified resident files to ensure they meet company, property, and high personal standards. -Strategically organized monthly and weekly community events. Show less



Whole Life Chiropractic

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Chiropractic Assistant

  • May 2019 - Aug 2019

  Durham, North Carolina, United States -Coordinated medical and veterans benefits with various plans including the Veterans Administration. -Assisted with acupuncture, X-ray procedures. -Scheduled new and existing patients for upcoming appointments. Effectively explained and sold products for therapeutic benefits.



The Joint Chiropractic

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Wellness Coordinator

  • Nov 2018 - May 2019

  Morrisville, North Carolina, United States -Utilized Excel, Outlook and Word for reporting and tracking purposes. Coordinated with surrounding clinics and implemented a social media calendar for daily usage. Processed FSA/HSA reports and provided an extraordinary customer service experience while solving customer related issues. -Established sales strategies that improved sales and patient retention for the Raleigh region. -Held the highest sales conversion rate for the state of North Carolina for 3 consecutive months



ShopRite

• Food and Beverage Services
• 700 & Above Employee

• Customer Service Representative

  • Aug 2016 - Aug 2018

  Cardiff, Maryland, United States -Resolved customer concerns, returns and anticipated their needs on a daily basis. -Formalized and organized fundraisers for Partners in Caring in 2018. -Mentored new employees and monitored cashiers and led by example



Subway

• Restaurants
• 700 & Above Employee

• Shift Supervisor

  • Oct 2014 - Aug 2016

  Cardiff, Maryland, United States -Managed and taught new employees and delegated work among coworkers. -Set and managed productive standards during shifts while considering time off requests. -Completed financial tracking including bank deposits and weekly inventory.