Experience

The Chartered Institute of Bankers of Nigeria - CIBN

• Nigeria
• Banking
• 1 - 100 Employee

• Call Center Representative

  • Jul 2021 - Present

  · Tendering to inquiries, requests, and complaints from active and prospective Members.· Guiding members through navigating the Institute’s programme and Activities.· Providing guidance to Members concerning information and account provision.· Referencing disoriented members to professional colleagues for proper resolution

• Front Desk Officer

  • Jan 2020 - Jul 2021

  · Received and attended to visitations and sorting of mails to appropriate destinations.· Successfully handled customers’ requests, inquires and Complaints.· Successfully attended to members’ request for receipts and statement of accounts· Assisted in the proper financial and administrative posting of Payments

• Administrative Assistant for the Legal and Council Department

  • Feb 2017 - Jan 2020

  · Adequate record keeping of the Institutes’ legal documents, memorandum of associations and partnerships agreements.· Filling and documentation of meeting minutes and records.· Proper dispatching and distribution of meeting papers and documents to relationship departments.· Successful preparation and execution of the Legal Units’ meetings with internal and external Committees.

• Industrial Trainee

  • Jan 2016 - Dec 2016