Experience

Paper & Board International Corporation

• United Arab Emirates
• Paper and Forest Product Manufacturing
• 1 - 100 Employee

• Business Development Executive

  • May 2017 - Present

  • Increased the company’s customer base by acquiring new customers in the UAE. • Maintained a good business relationship with existing customers. • Set up meetings with the purchase managers of printing presses in order to showcase samples of the product and understand their requirements. • Arranged meetings to address quality issues and negotiated a fair settlement and ensured continued business. • Maintained a good business relationship with existing customers. • Attended exhibitions and networked with industry professionals. • Closed an order of 800 tons of duplex board worth AED 1.4 million. Show less



Liv. Bank

• United Arab Emirates
• Business Consulting and Services

• Customer Acquisition Intern

  • Jan 2017 - May 2017

  Worked within the Business & IT department of one of the largest banks in the Middle East – Emirates NBD, towards the launch of Liv – the UAE's first digital-only bank for millennials. • Conducted extensive research and produced numerous reports for a wide range of business requirements. • Provided unique ideas to attract pre-registered customers. • Collaborated with the team towards the development of a digital marketing strategy designed to boost social media engagement. • Formulated FAQs for the Liv application to familiarize the customer with all necessary information, facilitated in-app navigation, thus enhancing customer experience. • Organized & participated in multiple events and roadshows aimed at interacting with customers which directly led to an increase in customer acquisition. • Provided some excellent suggestions to enhance the Application’s features that subsequently led to an upgrade of the Liv app, giving it an edge over competition. Show less



Yum! Brands

• United States
• Restaurants
• 700 & Above Employee

• Operations Intern

  • Aug 2015 - Sep 2015

  Interned at KFC (Kentucky Fried Chicken) in the operations business unit. I spent time at one of their highest footfall outlets, where I observed the highly efficient and well organised manner in which KFC conducts its daily operations. In addition, the opportunity allowed me to engage & interact directly with customers giving me invaluable insights into customer behaviour. I also provided a wonderful new product suggestion in my recommendation report which would be a guaranteed success based on the pallet of the target market. Show less



Emirates NBD

• United Arab Emirates
• Banking
• 700 & Above Employee

• Marketing Intern

  • Jun 2013 - Jul 2013

  During my internship at Emirates NBD, the largest bank in the Middle East region, I worked in the retail banking business department. I collaborated with the cards team on a major project – the launch of the Emirates NBD Dnata World MasterCard credit card – a partnership between two industry leaders to launch a unique cobranded credit card that appeals to the affluent income group. My assignment was to assist the Cards Head in tasks that would help in the launch of this product. I conducted research on credit card features & benefits that appeal to the affluent market in order to develop a product that is relevant to the target market. I monitored competitor activities and collated data on existing products that would compete with the cobrand product. I designed questionnaires and engaged with more than 200 individuals to collect feedback, which was utilized to evaluate the product’s potential for success if launched into the market. I then delivered a presentation on my market research findings to the Retail Cards Business team at Emirates NBD. In addition to this I interacted with several employees at dnata by designing a questionnaire that helped me gather information which was used to launch an incentive scheme for frontline staff at dnata. Show less



dnata

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Corporate Strategy Intern

  • Jun 2012 - Jul 2012

  I interned at Dnata (Dubai National Airline Travel Agency) which is part of the Emirates Airline Group and is the 4th largest air services provider in the world. I worked closely with the Dnata corporate sales team and gained insights into CRM and client management. This experience increased my awareness of the corporate world and its highly complex operations. I interned at Dnata (Dubai National Airline Travel Agency) which is part of the Emirates Airline Group and is the 4th largest air services provider in the world. I worked closely with the Dnata corporate sales team and gained insights into CRM and client management. This experience increased my awareness of the corporate world and its highly complex operations.