Experience

Innovative Student Management

• Malaysia
• Education Administration Programs
• 1 - 100 Employee

• Head of Human Resources

  • May 2023 - Present

• Head of Operations

  • Jan 2021 - Apr 2023

  - Managing budgets- Recruiting, interviewing and hiring staff- Analysing productivity data and optimising staffing and production capacity- Using historical records to forecast future buying patterns- Maintaining a working knowledge of their industry including challenges and opportunities in the sector- Working closely with other heads of departments to improve efficiency- Creating and delivering presentations- Designing new processes to improve quality or increase productivity or profitability Show less



Maxis

• Malaysia
• Telecommunications
• 700 & Above Employee

• Business IT Delivery Office, Associate

  • May 2016 - Dec 2020

  · Develop the AOP for Business IT Delivery based on inputs from various Business IT Delivery departments and based on company’s strategic objectives and business plans · Budget and cost management of Capex and Opex for Business IT Delivery department · Prepare board level updates on capex spend and Business IT Delivery activities and Business IT Delivery KPI performance, Business IT Delivery updates for Head of deprtment and CTIO. Manage the Business IT Delivery update review sessions with CTIO and CEO · Facilitate for Head of Business IT Delivery on staff engagement and communication needs. · Develop for Business IT Delivery yearly KPIs, assist Head of Business IT Delivery to establish KPIs for direct reports and subsequently monitor and report these · Conduct performance reviews of Business IT Delivery departments in terms of their rollout and operational activities and provide updates to the Head of Business IT Delivery · Lead or participate in ad-hoc assignments/projects including re-organization of depts., headcount optimization, commercial negotiations, cost optimization, audit reviews, annual report, CSR report, etc. Show less



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Regional Associate Buyer - ANZ/MY Team Lead

  • Aug 2015 - Jan 2016

• Goods Account Manager

  • Oct 2014 - Jan 2016

  Consist of managing existing partners/merchant that features with us, focusing more on goods department. My duties consist of interacting with 5 other department, buyer/seller, operations, editorial, logistics and customer service. My daily task is to answer partner’s request and assist them to ensure a smooth flow throughout their campaign with us. My responsibilities consists of approving deals, confirming feature dates, ending current active deals, approving feature date, submitting previews to our partner, amend any changes required, liaising with operations to ensure smooth technical issues, handling refunds and missing orders, and confirming the availability of stocks Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior Sales Executive

  • Nov 2010 - Oct 2014

  Providing daily sales and promoting duties to our customers and noncustomers alike and to ensure the company hit the monthly sales target. Providing services and maintenance to all Apple's product as an extra responsibilities to ensure a high satisfaction to our daily customer base. Providing daily sales and promoting duties to our customers and noncustomers alike and to ensure the company hit the monthly sales target. Providing services and maintenance to all Apple's product as an extra responsibilities to ensure a high satisfaction to our daily customer base.