Kaara A.

at Tanana Valley Clinic
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Contact Information
us****@****om
(386) 825-5501
Location
Fairbanks, Alaska, United States, US

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Credentials

  • Analytics Simternship
    Stukent
    Apr, 2023
    - Oct, 2024
  • Social Marketing Certification
    Hootsuite
    Oct, 2022
    - Oct, 2024

Experience

  • Tanana Valley Clinic
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
      • Oct 2019 - Present

      Hire, train, and retain registration and scheduling staff.Improve the appointment scheduling and check-in process to improve the patient experience.1st touch point for the department for patient complaints and issues. Review and revise department processes to help staff work profiecntly.Analyze scheduling and phone call to identify trends and issues.Manage provider schedules to maintain a high fill rate.Work with department leadership to expand ways the department can provide care to the community. Show less

      • Jan 2012 - Oct 2019

      Train new registration staff in NextGen PM and EHR systems.Create and maintain scheduling resources.Work with other departments (Business Office, HIM, etc.) to provide continuing education to registration staff.

      • Aug 2007 - Dec 2011

      Training new registration staff.Creating work schedules.Maintaining provider schedules.Working with department leadership to solve department issues.Scheduling and checking in patients.Collecting demographic and insurance information.

      • Apr 2007 - Aug 2007

      Scheduling and checking in patients.Collecting demographic and insurance information.

Education

  • University of Alaska Fairbanks
    Bachelor of Business Administration - BBA, General Business

Community

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