Ka-Ling Lau
Senior Implementation Consultant at Synertrade- Claim this Profile
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Chinese -
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Experience
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Synertrade
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Germany
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Software Development
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100 - 200 Employee
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Senior Implementation Consultant
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Jul 2020 - Present
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Implementation Consultant
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Mar 2017 - Jun 2020
- Managing implementation projects - Coordinating development and other internal resources - Managing integration with external systems - Educating clients in use of the system, e. g. holding on-site training sessions - Producing user guides and governance handbooks - Defining test-cases and performing functional system testing - Carrying out configuration changes - Technologies used: Synertrade Accelerate, JIRA, ZOHO, Slack, HTML, XML
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Pong Gruppen
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Sweden
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Restaurants
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1 - 100 Employee
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Purchasing Coordinator
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Mar 2015 - Feb 2017
- Order and invoice management using Visma - Responsible for inventory management and supply planning/forecasting - Maintaining communication with both suppliers and customers - Coordinating deliveries - Analyzing and improving workflow and processes - Order and invoice management using Visma - Responsible for inventory management and supply planning/forecasting - Maintaining communication with both suppliers and customers - Coordinating deliveries - Analyzing and improving workflow and processes
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Cathay Pacific Airways
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Hong Kong
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Airlines and Aviation
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700 & Above Employee
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Flight Attendant
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2011 - 2014
- Providing and maintaining a consistent world-class service to passengers - Cooperating with colleagues from different cultural and social backgrounds - Managing time and prioritizing when handling different inflight tasks - Attending to passengers needs and handling their complaints - Providing medical assistance when necessary - Remained among the 10% highest-ranked cabin crew out of 10,000 - Providing and maintaining a consistent world-class service to passengers - Cooperating with colleagues from different cultural and social backgrounds - Managing time and prioritizing when handling different inflight tasks - Attending to passengers needs and handling their complaints - Providing medical assistance when necessary - Remained among the 10% highest-ranked cabin crew out of 10,000
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Education
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The Hong Kong University of Science and Technology
Bachelor of Engineering (B.Eng.), Engineering/Industrial Management -
KTH Royal Institute of Technology