Ka-Ling Lau

Senior Implementation Consultant at Synertrade
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Location
Greater Stockholm Metropolitan Area, SE
Languages
  • English -
  • Chinese -
  • Cantonese -
  • Swedish -

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Experience

    • Germany
    • Software Development
    • 100 - 200 Employee
    • Senior Implementation Consultant
      • Jul 2020 - Present

    • Implementation Consultant
      • Mar 2017 - Jun 2020

      - Managing implementation projects - Coordinating development and other internal resources - Managing integration with external systems - Educating clients in use of the system, e. g. holding on-site training sessions - Producing user guides and governance handbooks - Defining test-cases and performing functional system testing - Carrying out configuration changes - Technologies used: Synertrade Accelerate, JIRA, ZOHO, Slack, HTML, XML

    • Sweden
    • Restaurants
    • 1 - 100 Employee
    • Purchasing Coordinator
      • Mar 2015 - Feb 2017

      - Order and invoice management using Visma - Responsible for inventory management and supply planning/forecasting - Maintaining communication with both suppliers and customers - Coordinating deliveries - Analyzing and improving workflow and processes - Order and invoice management using Visma - Responsible for inventory management and supply planning/forecasting - Maintaining communication with both suppliers and customers - Coordinating deliveries - Analyzing and improving workflow and processes

    • Hong Kong
    • Airlines and Aviation
    • 700 & Above Employee
    • Flight Attendant
      • 2011 - 2014

      - Providing and maintaining a consistent world-class service to passengers - Cooperating with colleagues from different cultural and social backgrounds - Managing time and prioritizing when handling different inflight tasks - Attending to passengers needs and handling their complaints - Providing medical assistance when necessary - Remained among the 10% highest-ranked cabin crew out of 10,000 - Providing and maintaining a consistent world-class service to passengers - Cooperating with colleagues from different cultural and social backgrounds - Managing time and prioritizing when handling different inflight tasks - Attending to passengers needs and handling their complaints - Providing medical assistance when necessary - Remained among the 10% highest-ranked cabin crew out of 10,000

Education

  • The Hong Kong University of Science and Technology
    Bachelor of Engineering (B.Eng.), Engineering/Industrial Management
    2008 - 2011
  • KTH Royal Institute of Technology
    2010 - 2010

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