Experience

Virtual Business Office Associates

• United States
• Human Resources Services
• 100 - 200 Employee

• Patient Accounting Associate

  • Jun 2021 - Present

  Researching denied claims to include the preparation of appeal forms and uploading of medical records on a clinical denials team, identifying balances on a remit or EOB, accessing and navigating payor portals for the research of denied authorizations or claims, identifying denied charges as no authorization, medical necessity, or experimental / investigational and taking the necessary steps to rectify, working closely with analysts and team leads to identify trends, follow-up of appeals and escalation of reviews through communication with health insurance companies via phones, e-mail, or chat, to efficiently expedite the appeals process, initiation of retro authorizations, downloading, uploading, and scanning of correspondence received from insurance companies, clients, and internally, continuing education to include HIPPA privacy laws.



King Quality Kitchens

• Administrative Assistant

  • Nov 2015 - Dec 2021

  Direct Automation of office procedures such as correspondence management, record keeping and online communications, Verify deposits, rectify discrepancies and process end of month reporting using Quick Books and Microsoft Excel, apply mathematical abilities on daily basis to calculate and check figures in all areas of accounting, creation of and optimization of company’s e-commerce & informational websites, Google and Facebook accounts to boost SEO traffic, and fulfill customer online orders with 100% accuracy in a timely matter. This is a remote position conducted from my home office.



Tommy J Designer Jewelry

• Bookkeeper/Retail Clerk

  • Nov 2007 - Sep 2019

  Processed Payroll and calculated deductions by accurately using Quick Books to secure payment trace-abilities, calculated, completed and filed payroll returns with tax departments at local, state and federal levels, reconciled cash drawer at start of shift, accounting for errors and resolving discrepancies, coordinated bookkeeping activities in Quick Books, including invoicing and accounts payable, fulfilled customer online orders to include packaging and shipping, opening and closing of store in owner’s absence, ordering, receiving, tagging and arranging of Jewelry in store cases and customer service through in-store sales, online orders, e-mail and phones.



Custom Touch Drywall & Painting

• Administrative Assistant

  • Nov 2013 - Oct 2015

  Reconciled all company accounts, including credit cards, loans and employee expenditures, completed weekly payroll for company employees and subcontractors, calculated, completed and filed payroll returns with tax departments at local, state and federal levels, communicated with suppliers to reconcile invoice payments and the opening and closing of the office in Managers absence. Reconciled all company accounts, including credit cards, loans and employee expenditures, completed weekly payroll for company employees and subcontractors, calculated, completed and filed payroll returns with tax departments at local, state and federal levels, communicated with suppliers to reconcile invoice payments and the opening and closing of the office in Managers absence.