Manish Kafle
Developer Programmer at Techtrums- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
CompTIA Cybersecurity Analyst+: Software Development Security
SkillsoftApr, 2023- Oct, 2024 -
ITIL® 4 Foundation: Introduction
SkillsoftApr, 2023- Oct, 2024 -
Software Engineering, Security and Vulnerabilities
SkillsoftApr, 2023- Oct, 2024 -
Android Debugging & Testing
SkillsoftFeb, 2023- Oct, 2024 -
Android Development Essential Training: App Architecture with Kotlin
LinkedInFeb, 2023- Oct, 2024 -
Android Development Essential Training: The User Interface with Kotlin
LinkedInFeb, 2023- Oct, 2024 -
Android Studio Essential Training 2020
LinkedInFeb, 2023- Oct, 2024 -
Getting to the Root of a Problem
SkillsoftFeb, 2023- Oct, 2024 -
Learning from Failure and Success
SkillsoftFeb, 2023- Oct, 2024 -
Mobile App Development: Defining the UI for an Android App
SkillsoftFeb, 2023- Oct, 2024 -
Tips & Tricks for Developing Secure Mobile Apps
SkillsoftFeb, 2023- Oct, 2024 -
WordPress Essential Training
LinkedInFeb, 2023- Oct, 2024 -
Associate Member
ACS (Australian Computer Society)Jan, 2023- Oct, 2024
Experience
-
Techtrums
-
Australia
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Developer Programmer
-
Jul 2023 - Present
• Proficiently craft comprehensive technical documentation encompassing specifications, instructions, test strategies, and cases. • Analyse user requirements, producing aligned technical documentation; elevated user satisfaction by 20%. • Drive delivery of business requirements for project progression, enhancing efficiency by 15%. • Ensure seamless implementation of changes and rollouts; minimized disruptions, fostering operational continuity. • Lead process modelling, effectively translating requisites into designs; streamlined procedures, reducing redundancies by 30%. • Develop, test, and architect solutions within Symphony PHP & React JS, adhering to best practices; boosted system performance by 18%. • Construct unit tests, upholding robust code coverage; attained 95% test coverage. • Proactively devise solutions and manage project/task modifications; bolstered team agility, reducing resolution time by 20%. Show less
-
-
-
UN Tech
-
Australia
-
Wholesale Computer Equipment
-
1 - 100 Employee
-
Information Technology Engineer
-
May 2023 - Present
• Successfully diagnose hardware and software issues on computer systems, printers, network devices, and peripherals with an accuracy rate of 95%. • Install and configure operating systems and software applications with a 100% completion rate within specified timelines. • Conduct thorough testing on new equipment and ongoing software applications, achieving a 98% success rate in identifying and resolving issues. • Respond to service issues and requests within an average response time of 2 hours, meeting or exceeding the company's service level agreement. • Provide technical support to employees across the company, maintaining a customer satisfaction rating of 4.5 out of 5. • Efficiently repair and replace equipment, reducing downtime by 30% and minimizing disruptions to workflow. • Test and set up desktops, micro-computers, small form factor devices, and workstations with a 99% accuracy in configuration and functionality. • Receive and process customer orders from different e-commerce platforms with an average processing time of 20-30 minutes per order. • Utilize a third-party tool to send customer orders through various carrier platforms, achieving a 98% successful delivery rate. Show less
-
-
-
Self-employed
-
Real Estate
-
1 - 100 Employee
-
Freelance Web Developer & IT Support
-
Sep 2019 - Apr 2023
• Built and maintained various custom WordPress websites, leveraging strong knowledge of WordPress core and Plugins to create customer-centric solutions. • Proficient in WordPress core manipulation, Plugins, and coding to meet final design and functionality requirements. • Utilized SEO techniques to increase website traffic and leads for a local cleaning company, resulting in a 50% increase in traffic and a 20% increase in leads. • Provided IT support to clients with a strong focus on customer service, including proactive troubleshooting of website issues, implementing website security measures, and optimising website performance to ensure customer satisfaction. Increased average website load time to under 2s, reduced malicious requests by 75%, and achieved an average customer satisfaction rating of 4.8/5. Show less
-
-
-
-
Customer Service Supervisor
-
Apr 2018 - Sep 2022
•Developed strong customer service skills through 4 years of experience as a Car Wash Supervisor and Customer Service Representative, resulting in a 90% customer satisfaction rating. • Demonstrated effective problem-solving and time management skills by supervising and scheduling a team of car wash attendants, ensuring the completion of tasks within a 95% efficiency rate. • Leveraged strong communication skills to maintain and oversee the maintenance of car wash equipment, coordinating repairs and ensuring optimal performance with a 98% uptime rate. • Resolved customer complaints and addressed concerns with a customer-centric approach, achieving a 80% customer retention rate. • Prioritised customer satisfaction, exceeding client expectations and resulting in a 80% increase in repeat business. Show less
-
-
-
-
Web Developer
-
Aug 2021 - Jan 2022
- Developed and implemented WordPress websites, utilising HTML, CSS, JavaScript, and jQuery while optimising website performance and stability. - Optimised website loading performance by 50%, decreased page render time by 25% and reduced overall size of pages by 60%. - Successfully established and administered the front-end and back-end of 3 websites, consistently ensuring smooth operation and performance through proactive management. - Developed and implemented WordPress websites, utilising HTML, CSS, JavaScript, and jQuery while optimising website performance and stability. - Optimised website loading performance by 50%, decreased page render time by 25% and reduced overall size of pages by 60%. - Successfully established and administered the front-end and back-end of 3 websites, consistently ensuring smooth operation and performance through proactive management.
-
-
Education
-
2023 - 2024
ECA Professional Year Program
Information Technology -
2018 - 2021
Academy of Information Technology
Bachelors of Information Technology, Mobile Application Development -
2016 - 2017
NCC Education
Level 4 - Diploma in Computing, Information Technology -
2013 - 2015
Kathmandu Institute of Science and Technology
High School Graduation, Computer/Information Technology Administration and Management
Community
