Kok Thai Chung, Henry
Professional Level Member at AA-ISP- Claim this Profile
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Bio
Credentials
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CIAC-Certified Management Consultant (CCMC)
The International Customer Management Institute (ICMI)Jan, 2012- Nov, 2024
Experience
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AA-ISP
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United States
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Civic and Social Organizations
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1 - 100 Employee
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Professional Level Member
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Aug 2020 - Present
Active Member in the AA-ISP which works to advance the professionalism and performance of inside/virtual and remote selling professionals. As a member, I am working to advance my own skills and career and that of those around me through learning, development, and networking. Active Member in the AA-ISP which works to advance the professionalism and performance of inside/virtual and remote selling professionals. As a member, I am working to advance my own skills and career and that of those around me through learning, development, and networking.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Business Transformation Consultant / Various Business and Services Role
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2009 - Present
I have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. I act as the interpreters between the worlds of IT and business. My deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis. I have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. I act as the interpreters between the worlds of IT and business. My deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis.
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Education
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University of Southern Queensland
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