Experience

Latino Behavioral Health Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Community Outreach Specialist

  • Feb 2023 - Present

• Office Manager

  • Sep 2022 - Present



GoHealth

• United States
• Insurance Agencies and Brokerages
• 700 & Above Employee

• Senior Benefits Consultant

  • Apr 2021 - Sep 2022

  - Licensed insurance agent - Bilingual calls - Identify customers health insurance needs - Customer service - Trusted expert on medicare insurance-related - Solution oriented sales expert - Licensed insurance agent - Bilingual calls - Identify customers health insurance needs - Customer service - Trusted expert on medicare insurance-related - Solution oriented sales expert



Royal Resorts

• Hospitality
• 300 - 400 Employee

• Sales And Marketing Associate

  • Oct 2020 - Mar 2021

  Face to face sales Interacting with people from all over the world Customer service Bilingual SPANISH/ ENGLISH team work competitive environment Face to face sales Interacting with people from all over the world Customer service Bilingual SPANISH/ ENGLISH team work competitive environment



Grand Fiesta Americana coral beach

• Cancún, Quintana Roo, México

• Supervisor of sales and marketing

  • Dec 2018 - Oct 2020

  Leadership skills Optimize my team's production, resolving any kind of problem and being decision maker Comunication skills Elaborate production and statistics reports, post follow-up sales. Leadership skills Optimize my team's production, resolving any kind of problem and being decision maker Comunication skills Elaborate production and statistics reports, post follow-up sales.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Reservations Sales Agent

  • Jul 2016 - Nov 2018

  Avis and Budget reservation department Close sales by phone in 5 minutes average Customer service Bilingual calls SPANISH/ENGLISH I had to meet different kind of metrics: call time, quality of the call, closing sales percentage and customer service Avis and Budget reservation department Close sales by phone in 5 minutes average Customer service Bilingual calls SPANISH/ENGLISH I had to meet different kind of metrics: call time, quality of the call, closing sales percentage and customer service