Keno Oniekoro, ACICRM, ACIPM, PHRi™, SPHRi™ (In view)

HR Administrator at WATT Renewable Corporation
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Contact Information
Location
Eti Osa, Lagos State, Nigeria, NG
Languages
  • Yoruba Native or bilingual proficiency
  • English Professional working proficiency
  • Isoko Native or bilingual proficiency

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Credentials

  • Professional in Human Resources - International (PHRi)
    HRCI
    Jan, 2022
    - Sep, 2024
  • Chartered Institutes of Personnel Management
    Chartered Institute of Personnel Management of Nigeria CIPM (Official LinkedIn Account)
    Jan, 2019
    - Sep, 2024
  • Associate - Chartered Institute of Customer Relationship Management (ACICRM)
    The Chartered Institute of Customer Relationship Management
    Jul, 2018
    - Sep, 2024
  • Health, Safety, and Environment (HSE) level 1,2 & 3
    Department of Petroleum Resources (DPR)

Experience

    • Canada
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • HR Administrator
      • Jun 2023 - Present

      • Lead the end-to-end recruitment, onboarding, and training of new employees. • Design KPIs and oversee performance management system that boost workplace productivity • Keep track of employee probation period and performance report for staff confirmation • Collaborate with the management team to define the company's HR goals and requirements • Conduct research to identify workforce issues and inefficiencies • Provide recommendations and guidance on HR policies, procedures, and tools • Supervise the implementation and integration of new policies, procedures, tools, and strategies. • Generate analytical reports and presentations for management feedback • Optimize workforce operations and activities to align with company goals • Handle employee transactions and investigate issues, determining appropriate actions Show less

    • Nigeria
    • Construction
    • 200 - 300 Employee
    • Human Resources Officer
      • Nov 2018 - Jun 2023

      Support the development and implementation of HR initiatives and systems. Managed talent recruitment, onboarding, payroll administration, and HRIS system. • Coordinate the end-to-end recruitment and selection process of employees across projects operations • Pilot employee onboarding to ensure new hires key into the system of the organization • Deliver training to and evaluation of employees, and conduct employee appraisals • Communicate, interpret HR policies, processes, and procedures and ensure full employee compliance • Execute disciplinary actions and handle employees’ grievances to maintain a healthy environment • Administer compensation plan and the enrollment of employees in benefits programs and process employee request • Promote healthy relationships between staff and management through mediation and handling labor disputes • Process a full range of payroll transactions including, benefit deductions, overtime, bonus payments, and staff loans monthly for employees in multiple projects. • Facilitates the preparation of appointment letters, warning letters, termination letters, staff incident report, and maintaining an updated HR database; • Maintain employee records such as hires, promotions, rotations, and terminations separately for all staff by establishing proper filing of staff information ACHIEVEMENTS • Successfully identified gaps in manpower and coordinated the recruitment of employees across multiple projects • Spearheaded the HR operations and administrative setup of multiple projects region • Successfully managed the employee recruitment cycle and staff database of over 2,300 staff Show less

    • Human Resources Officer
      • Feb 2018 - Oct 2018

      • Handled and modified all HR processes (Payroll, employee record management, policies, recruitment process. • Established proper filing of staff information and ensured staff database is well updated • Oversee all day-to-day operations of the human resource functions of the organization • Facilitated employee relations by addressing demands, grievances, or other HR-related issues. • Support the development and implementation of HR initiatives and systems. • Provision of timeous feedback and maintain professional communication with all stakeholders • Ensure business relationships are sustained and clients are satisfied • Assisted in enforcing discipline and counseling staff where necessary to foster a positive work Show less

    • Business Development Officer
      • Oct 2017 - Feb 2018

      • Managed customer database transactions such as documentation, filing, booking, and as well sorting of customers’ files. • Responsible for developing business opportunities and selling financial products and services to potential customers • Prioritized customer issues based on branch standards as well as resolved customer concerns and account inquiries with strong verbal and negotiation skills • Processed a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as processing loans applications, recoveries, and transfers • Cultivated and manage current and new customers by discussing their needs using product knowledge and cross-selling skills to match them with appropriate financial services • Participated in marketing campaigns in and out of the location to help grow the business and establish a connection with prospective customers • Maintained all paperwork and perform file audits in an orderly fashion base on organization standards • Achieved above 70% of individual Month-To-Date target thereby contributing 20% to the overall team’s target on a monthly basis • Handled sensitive customer information in a professional manner on a regular basis Identify business opportunities by identifying prospects and evaluating their position • Sold financial products by establishing contact and developing relationships with prospects; recommended solutions. • Maintained relationships with customers by providing support, information, and guidance; researching and recommending new opportunities Show less

Education

  • University of Port Harcourt
    Bachelor of Science (B.Sc.), Marketing
    2011 - 2015
  • Chartered Institute of Customer Relationship Management
    Diploma in Customer Relationship Management, Customer Service Management
    2018 - 2018

Community

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