Recreation Supervisor - Facilities

• Apr 2022 - Present

Facility Coordinator

• Jun 2021 - Apr 2022

• Oversee the day-to-day operations of the Charles Whitlock Recreation Center and assist in overseeing the day-to-day operations of the Green Mountain Recreation Center • Supervise three full-time staff and 20+ variable staff providing positive, supportive, and constructive leadership as well as clear and effective communication • Oversee the hiring and training process for new variable staff members including implementing new on-boarding procedures and staff training manuals • Manage… Show more • Oversee the day-to-day operations of the Charles Whitlock Recreation Center and assist in overseeing the day-to-day operations of the Green Mountain Recreation Center • Supervise three full-time staff and 20+ variable staff providing positive, supportive, and constructive leadership as well as clear and effective communication • Oversee the hiring and training process for new variable staff members including implementing new on-boarding procedures and staff training manuals • Manage the operational budget for the facility including monitoring expenditures and making recommendations for equipment purchases • Conduct routine facility and equipment assessments to ensure safety and cleanliness; report issues as necessary to Building Maintenance • Coordinate facility schedules including drop-in activities, programs, and external rental groups • Provide support to front desk operations; open and close centers as needed • Make recommendations and proposals for facility and process improvements • Utilize RecTrac for program administration, payment processing, and facility scheduling; provided staff training on software and hardware • Manage athletic field permitting and serve as point-of-contact for field use in the interim

Recreation Manager

• Dec 2019 - Mar 2021

• Provided oversight and management of community centers, instructional programs, childcare programs, and splash park to include budgeting, purchasing, standard operating procedures, manuals, financial transactions, completing required reports, and marketing • Supervised staff to include staff organization, development, training, performance evaluations, employee relations, counseling, discipline, prioritizing, and assigning work and related activities • Developed short and long-term… Show more • Provided oversight and management of community centers, instructional programs, childcare programs, and splash park to include budgeting, purchasing, standard operating procedures, manuals, financial transactions, completing required reports, and marketing • Supervised staff to include staff organization, development, training, performance evaluations, employee relations, counseling, discipline, prioritizing, and assigning work and related activities • Developed short and long-term strategic goals pertaining to the planning, development, management and operational processes of the community centers, instructional programs, childcare programs, and splash park • Developed and recommended policies and procedures in effort to improve efficiency and customer service to include class and participant registration, facility use and rental policy, childcare activities, and splash park operations • Provided customer service to a diverse population that meets the expectations of the City's Customer Service Initiative • Evaluated customer satisfaction data to develop quality standards for service and programs • Utilized ActiveNet for program administration, payment processing, and facility scheduling; provided staff training on software and hardware • Maintained inventory at community centers to ensure adequate levels and proper maintenance of equipment and supplies; oversee ordering and replacement as necessary Show less • Provided oversight and management of community centers, instructional programs, childcare programs, and splash park to include budgeting, purchasing, standard operating procedures, manuals, financial transactions, completing required reports, and marketing • Supervised staff to include staff organization, development, training, performance evaluations, employee relations, counseling, discipline, prioritizing, and assigning work and related activities • Developed short and long-term… Show more • Provided oversight and management of community centers, instructional programs, childcare programs, and splash park to include budgeting, purchasing, standard operating procedures, manuals, financial transactions, completing required reports, and marketing • Supervised staff to include staff organization, development, training, performance evaluations, employee relations, counseling, discipline, prioritizing, and assigning work and related activities • Developed short and long-term strategic goals pertaining to the planning, development, management and operational processes of the community centers, instructional programs, childcare programs, and splash park • Developed and recommended policies and procedures in effort to improve efficiency and customer service to include class and participant registration, facility use and rental policy, childcare activities, and splash park operations • Provided customer service to a diverse population that meets the expectations of the City's Customer Service Initiative • Evaluated customer satisfaction data to develop quality standards for service and programs • Utilized ActiveNet for program administration, payment processing, and facility scheduling; provided staff training on software and hardware • Maintained inventory at community centers to ensure adequate levels and proper maintenance of equipment and supplies; oversee ordering and replacement as necessary Show less

Assistant Director, Facility & Event Operations

• Jun 2016 - Dec 2019

● Oversaw the daily operations of the 150,000 square-foot Student Recreation Center, University Fitness Center, Student Recreation Center Field, and other outdoor event spaces ● Supervised the Equipment Technician who conducts preventative maintenance and repairs to all cardio and strength equipment ● Supervised the Coordinator of Aquatics and Informal Recreation who oversees all pool operations, scheduling, lifeguard staff, and safety instructional courses ● Provided leadership and… Show more ● Oversaw the daily operations of the 150,000 square-foot Student Recreation Center, University Fitness Center, Student Recreation Center Field, and other outdoor event spaces ● Supervised the Equipment Technician who conducts preventative maintenance and repairs to all cardio and strength equipment ● Supervised the Coordinator of Aquatics and Informal Recreation who oversees all pool operations, scheduling, lifeguard staff, and safety instructional courses ● Provided leadership and supervision to hire, train, schedule, and evaluate 40+ part-time staff ● Managed the Equipment Rotation Plan including cardio, strength, and computer equipment ● Administered the facility operations budget including student payroll and equipment purchases ● Oversaw facility schedules, facility rentals, and special event management ● Conducted facility inspections and risk management assessments ● Managed informal recreation programming and scheduling ● Served as the Chair of the Recreation & Wellness Risk Management Committee Show less ● Oversaw the daily operations of the 150,000 square-foot Student Recreation Center, University Fitness Center, Student Recreation Center Field, and other outdoor event spaces ● Supervised the Equipment Technician who conducts preventative maintenance and repairs to all cardio and strength equipment ● Supervised the Coordinator of Aquatics and Informal Recreation who oversees all pool operations, scheduling, lifeguard staff, and safety instructional courses ● Provided leadership and… Show more ● Oversaw the daily operations of the 150,000 square-foot Student Recreation Center, University Fitness Center, Student Recreation Center Field, and other outdoor event spaces ● Supervised the Equipment Technician who conducts preventative maintenance and repairs to all cardio and strength equipment ● Supervised the Coordinator of Aquatics and Informal Recreation who oversees all pool operations, scheduling, lifeguard staff, and safety instructional courses ● Provided leadership and supervision to hire, train, schedule, and evaluate 40+ part-time staff ● Managed the Equipment Rotation Plan including cardio, strength, and computer equipment ● Administered the facility operations budget including student payroll and equipment purchases ● Oversaw facility schedules, facility rentals, and special event management ● Conducted facility inspections and risk management assessments ● Managed informal recreation programming and scheduling ● Served as the Chair of the Recreation & Wellness Risk Management Committee Show less

Associate Director of the West Center for Operations

• Jul 2014 - May 2016

• Oversaw the day to day operations of the 135,000 square-foot Lois Rhame West Health, Physical Education, and Wellness Center including the 36-foot indoor climbing wall • Hired, trained, scheduled, supervised and evaluated 45+ student staff including Facility Supervisors, Facility Attendants, and Climbing Wall Attendants • Managed the facility budget including student payroll and equipment purchases and repairs • Maintained all equipment including cardio, strength, and climbing… Show more • Oversaw the day to day operations of the 135,000 square-foot Lois Rhame West Health, Physical Education, and Wellness Center including the 36-foot indoor climbing wall • Hired, trained, scheduled, supervised and evaluated 45+ student staff including Facility Supervisors, Facility Attendants, and Climbing Wall Attendants • Managed the facility budget including student payroll and equipment purchases and repairs • Maintained all equipment including cardio, strength, and climbing wall • Served as the space use coordinator overseeing all scheduling of the facility • Conducted facility inspections and risk management assessments • Assisted in overseeing all budgets and revenue accounts for the Office of Recreational Services • Supervised the scheduling, planning, and implementation of special events Show less • Oversaw the day to day operations of the 135,000 square-foot Lois Rhame West Health, Physical Education, and Wellness Center including the 36-foot indoor climbing wall • Hired, trained, scheduled, supervised and evaluated 45+ student staff including Facility Supervisors, Facility Attendants, and Climbing Wall Attendants • Managed the facility budget including student payroll and equipment purchases and repairs • Maintained all equipment including cardio, strength, and climbing… Show more • Oversaw the day to day operations of the 135,000 square-foot Lois Rhame West Health, Physical Education, and Wellness Center including the 36-foot indoor climbing wall • Hired, trained, scheduled, supervised and evaluated 45+ student staff including Facility Supervisors, Facility Attendants, and Climbing Wall Attendants • Managed the facility budget including student payroll and equipment purchases and repairs • Maintained all equipment including cardio, strength, and climbing wall • Served as the space use coordinator overseeing all scheduling of the facility • Conducted facility inspections and risk management assessments • Assisted in overseeing all budgets and revenue accounts for the Office of Recreational Services • Supervised the scheduling, planning, and implementation of special events Show less

Athletics Division Intern

• Jan 2014 - May 2014

• Served as After School Program staff member • Ensured safety of 40+ children • Oversaw and assist children with homework • Organized and facilitated games and activities as well as arts and crafts • Monitored and facilitated youth and adult sport leagues • Assisted in daily preparations for youth and adult sport leagues • Served as After School Program staff member • Ensured safety of 40+ children • Oversaw and assist children with homework • Organized and facilitated games and activities as well as arts and crafts • Monitored and facilitated youth and adult sport leagues • Assisted in daily preparations for youth and adult sport leagues

Sport Club Graduate Assistant

• Aug 2012 - May 2014

• Assisted in overseeing 22 active sport clubs • Assisted in hiring, training, scheduling, supervising, and evaluating student Sport Club Supervisors • Scheduled and oversaw club practices as well as home games and tournaments • Purchased and inventoried club equipment and supplies • Supervised the 126,000 square-foot Preston Heath and Activities Center and student staff

Camp Big Red Counselor

• May 2013 - Aug 2013

• Provided a fun, safe, and fair experience for all campers (ages 6-12) • Ensured safety of 70+ campers per week • Facilitated games, activities, and arts and crafts for various age groups • Collaborated with all counselors to problem solve and maximize efficiency • Organized and prepared schedules, groups, materials, etc. for field trips and special events