Experience

The Knickerbocker Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Chef Concierge

  • Jul 2022 - Present

• Concierge

  • May 2022 - Jun 2022



City Experts/CGS

• New York, New York, United States

• Concierge

  • Sep 2007 - Mar 2020

  This hospitality position involved concierge work across several of NYC’s top hotels, most recently serving as the Lead Concierge at the Hyatt Centric Times Square for 3.5 years. Responsibilities included, but weren’t limited to, serving as a liaison between guests and other hotel departments, trip planning, sales, crafting itineraries, arranging transportation, securing tickets, generating reports, occasional training, and basic administrative duties. Strong communication, customer service… Show more This hospitality position involved concierge work across several of NYC’s top hotels, most recently serving as the Lead Concierge at the Hyatt Centric Times Square for 3.5 years. Responsibilities included, but weren’t limited to, serving as a liaison between guests and other hotel departments, trip planning, sales, crafting itineraries, arranging transportation, securing tickets, generating reports, occasional training, and basic administrative duties. Strong communication, customer service, interpersonal skills, as well as a passion for and thorough working knowledge of NYC’s tourism, restaurant, transportation, Theatre, and nightlife scenes were imperative to my success in this position. Show less This hospitality position involved concierge work across several of NYC’s top hotels, most recently serving as the Lead Concierge at the Hyatt Centric Times Square for 3.5 years. Responsibilities included, but weren’t limited to, serving as a liaison between guests and other hotel departments, trip planning, sales, crafting itineraries, arranging transportation, securing tickets, generating reports, occasional training, and basic administrative duties. Strong communication, customer service… Show more This hospitality position involved concierge work across several of NYC’s top hotels, most recently serving as the Lead Concierge at the Hyatt Centric Times Square for 3.5 years. Responsibilities included, but weren’t limited to, serving as a liaison between guests and other hotel departments, trip planning, sales, crafting itineraries, arranging transportation, securing tickets, generating reports, occasional training, and basic administrative duties. Strong communication, customer service, interpersonal skills, as well as a passion for and thorough working knowledge of NYC’s tourism, restaurant, transportation, Theatre, and nightlife scenes were imperative to my success in this position. Show less



Self-employed

• Business Owner

  • Feb 2011 - Mar 2015

  Served as sole proprietor of EntertianmentRUS3000, a small New York City licensed, web based retail business specializing in the sale of entertainment home media and common household and business related necessities, via sales portals AMAZON and EBAY. Responsibilities included market research, trend analysis, accounting, quarterly sales tax preparation, inventory management, customer service, and shipping. Served as sole proprietor of EntertianmentRUS3000, a small New York City licensed, web based retail business specializing in the sale of entertainment home media and common household and business related necessities, via sales portals AMAZON and EBAY. Responsibilities included market research, trend analysis, accounting, quarterly sales tax preparation, inventory management, customer service, and shipping.



E.L. Haynes Public Charter School

• United States
• Education Administration Programs
• 1 - 100 Employee

• Teaching Artist

  • Sep 2006 - Nov 2006

  Served as the lead drama teacher over a 15 member group of inner city youth ages 8-10. In class responsibilities included instructing, directing, discipline, conflict resolution, elementary counseling, and extensive, detailed syllabus planning and implementation. In addition to classroom duties, light administrative work, including record keeping, and elementary level graphic design work, was regularly performed. Served as the lead drama teacher over a 15 member group of inner city youth ages 8-10. In class responsibilities included instructing, directing, discipline, conflict resolution, elementary counseling, and extensive, detailed syllabus planning and implementation. In addition to classroom duties, light administrative work, including record keeping, and elementary level graphic design work, was regularly performed.