Jyotirmoy Saha
Sales Engineer at Cluster- Claim this Profile
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Bio
Experience
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Cluster
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United States
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Information Services
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1 - 100 Employee
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Sales Engineer
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Jun 2023 - Present
Remote
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Algopix
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United States
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Market Research
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1 - 100 Employee
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Sales Engineer
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Jun 2023 - Present
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Orgzit – The Enterprise CRM with the Flexibility and Simplicity of Excel
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United States
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Software Development
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1 - 100 Employee
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Customer Success Manager
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Nov 2021 - Jun 2023
Remote • Building and maintaining strong relationships with assigned customers; understanding the goals, challenges, and requirements to ensure their success and satisfaction • Providing technical support and guidance to customers during the implementation and utilization of Orgzit products • Guiding customers through the onboarding process, ensuring a smooth & successful implementation of the product or service • Proactively engaging with customers to understand their needs and provide… Show more • Building and maintaining strong relationships with assigned customers; understanding the goals, challenges, and requirements to ensure their success and satisfaction • Providing technical support and guidance to customers during the implementation and utilization of Orgzit products • Guiding customers through the onboarding process, ensuring a smooth & successful implementation of the product or service • Proactively engaging with customers to understand their needs and provide value-added solutions; conducting regular check-ins, business reviews, and customer satisfaction surveys • Effectively communicating product updates, best practices, and industry insights to customers • Monitoring customer health and proactively identify potential risks or issues Show less
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University of Engineering & Management - Jaipur
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India
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Education Administration Programs
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1 - 100 Employee
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Web Developer & Research Associate
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Nov 2020 - Oct 2021
Jaipur, Rajasthan, India Designed 4 international conference's websites (Using WordPress) Engineered Augmented Reality and IOT based Products
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Teknesya Networks Private Limited
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India
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Software Development
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1 - 100 Employee
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Co-Founder
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Feb 2018 - Oct 2021
India Provided Consultancy to 70+ Customers for IT enabling Managed Sales and Marketing Hired 20+ Candidates for technical and non-technical posts
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Co-Founder
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Jun 2020 - Feb 2021
Kolkata, West Bengal, India Developed Short Video Sharing Social Media Platform Managed Marketing (Email marketing Campaigns & Digital Marketing)
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Webtek Labs Pvt. Ltd.
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Software Development
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1 - 100 Employee
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Student Ambassador
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Jan 2017 - Jun 2020
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Web Developer
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May 2017 - Sep 2017
Kolkata, West Bengal, India
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Freelance Web Developer
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2016 - 2016
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Education
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University of Engineering & Management - Jaipur
Bachelor of Technology (B.Tech.), Computer Science -
Ramakrishna Mission Vivekananda Vidyamandir , Malda
Higher Secondary, Science