Communications Manager

• 2019 - May 2019

Communications Manager

• Nov 2017 - Jan 2019

Communications Officer

• Jul 2016 - Nov 2017

Communications Specialist

• Apr 2015 - Jul 2016

Leading, planning and managing the implementation of communications and engagement projects, campaigns and programmes for a wide range of external and internal audiences to meet the requirements of the Surface Business. Ensuring high standards for written material, branding, events and consultation across Surface Transport. Leading, planning and managing the implementation of communications and engagement projects, campaigns and programmes for a wide range of external and internal audiences to meet the requirements of the Surface Business. Ensuring high standards for written material, branding, events and consultation across Surface Transport.

Communications Specialist

• Jan 2012 - Feb 2015

Development of news and information at the corporate level by seeking PR opportunities to generate stories, articles, issue press releases, direct press conferences/briefings, photo opportunities and media interviews on all cross industry issues. Placing material and content on the website and external publications and using social media and digital channels to enhance the image of RSSB and its work on behalf of the rail industry. • Developed strategic B2B communication plans targeting… Show more Development of news and information at the corporate level by seeking PR opportunities to generate stories, articles, issue press releases, direct press conferences/briefings, photo opportunities and media interviews on all cross industry issues. Placing material and content on the website and external publications and using social media and digital channels to enhance the image of RSSB and its work on behalf of the rail industry. • Developed strategic B2B communication plans targeting decision makers for the following projects, Rail Industry’s 30 year vision (Rail Technical Strategy 2012) , Sustainable Rail Programme and Occupational Health and for specific research projects from cross-industry work using a range of formats. • Managed day-to-day enquiries from press, RSSB members, stakeholders and other interested parties. Led on complex, sensitive enquiries and complaints to ensure they were resolved in a timely manner. • Managed the design and print process for internal and external parties and provided advice on imagery and branding guidelines • Internal consultant to the company directorates, project managers and others regarding the most appropriate ways to promote and communicate the outputs of work, to ensure the communications were effective and added value. • Built close relationships with senior management colleagues, relevant heads of department and the executive team so that there was good mutual understanding and familiarity of ongoing work which has a communications dimension, and potential future issues. • Organised and supported various industry events, including the launch of the Rail industry’s 30 year vision and the Annual academic conference for the Rail Research UK Association. • Managed aspects of the staff intranet (using Microsoft SharePoint) and other forms of internal communication; providing corporate updates on the business and writing articles for the internal bi-weekly staff newsletter. Show less Development of news and information at the corporate level by seeking PR opportunities to generate stories, articles, issue press releases, direct press conferences/briefings, photo opportunities and media interviews on all cross industry issues. Placing material and content on the website and external publications and using social media and digital channels to enhance the image of RSSB and its work on behalf of the rail industry. • Developed strategic B2B communication plans targeting… Show more Development of news and information at the corporate level by seeking PR opportunities to generate stories, articles, issue press releases, direct press conferences/briefings, photo opportunities and media interviews on all cross industry issues. Placing material and content on the website and external publications and using social media and digital channels to enhance the image of RSSB and its work on behalf of the rail industry. • Developed strategic B2B communication plans targeting decision makers for the following projects, Rail Industry’s 30 year vision (Rail Technical Strategy 2012) , Sustainable Rail Programme and Occupational Health and for specific research projects from cross-industry work using a range of formats. • Managed day-to-day enquiries from press, RSSB members, stakeholders and other interested parties. Led on complex, sensitive enquiries and complaints to ensure they were resolved in a timely manner. • Managed the design and print process for internal and external parties and provided advice on imagery and branding guidelines • Internal consultant to the company directorates, project managers and others regarding the most appropriate ways to promote and communicate the outputs of work, to ensure the communications were effective and added value. • Built close relationships with senior management colleagues, relevant heads of department and the executive team so that there was good mutual understanding and familiarity of ongoing work which has a communications dimension, and potential future issues. • Organised and supported various industry events, including the launch of the Rail industry’s 30 year vision and the Annual academic conference for the Rail Research UK Association. • Managed aspects of the staff intranet (using Microsoft SharePoint) and other forms of internal communication; providing corporate updates on the business and writing articles for the internal bi-weekly staff newsletter. Show less

Communications Officer

• Apr 2011 - Dec 2011

Worked with Harrow Civil Engineering department on communications relating to roadwork in the London Borough of Harrow and was first point of call for enquires from local media, residents and local MPs. Media Relations and liaising with Harrow Corporate Communications team on wider issues relating to Harrow infrastructure. • Prepared and coordinated scheme leaflets to inform residents and local MPs of local roadwork plans. • Material for departmental and directorate newsletters… Show more Worked with Harrow Civil Engineering department on communications relating to roadwork in the London Borough of Harrow and was first point of call for enquires from local media, residents and local MPs. Media Relations and liaising with Harrow Corporate Communications team on wider issues relating to Harrow infrastructure. • Prepared and coordinated scheme leaflets to inform residents and local MPs of local roadwork plans. • Material for departmental and directorate newsletters and info for members (Monthly briefings for, members, Chief Exec, Divisional Director). • Responding to calls from members of the public regarding scheme leaflets and major projects. • Harrow Partnership staff newsletter and contributing to Enterprise Mouchel internal staff magazine. • Public meetings relevant to department (feeder for KPI). • Major schemes – production of newsletters, established and created and website content, co-ordinated and arranged regular public communications. Show less Worked with Harrow Civil Engineering department on communications relating to roadwork in the London Borough of Harrow and was first point of call for enquires from local media, residents and local MPs. Media Relations and liaising with Harrow Corporate Communications team on wider issues relating to Harrow infrastructure. • Prepared and coordinated scheme leaflets to inform residents and local MPs of local roadwork plans. • Material for departmental and directorate newsletters… Show more Worked with Harrow Civil Engineering department on communications relating to roadwork in the London Borough of Harrow and was first point of call for enquires from local media, residents and local MPs. Media Relations and liaising with Harrow Corporate Communications team on wider issues relating to Harrow infrastructure. • Prepared and coordinated scheme leaflets to inform residents and local MPs of local roadwork plans. • Material for departmental and directorate newsletters and info for members (Monthly briefings for, members, Chief Exec, Divisional Director). • Responding to calls from members of the public regarding scheme leaflets and major projects. • Harrow Partnership staff newsletter and contributing to Enterprise Mouchel internal staff magazine. • Public meetings relevant to department (feeder for KPI). • Major schemes – production of newsletters, established and created and website content, co-ordinated and arranged regular public communications. Show less

Communications Manager

• Jun 2010 - Feb 2011

Provided leadership and direction within this programme, created a high quality campaign to communicate key developments to processes and tools across the EMEA, Asia and the Americas. • Demonstrated advanced writing skills in the production and editing of core internal communications materials, including monthly newsletters. • Maintained senior accountability for the development of a broad range of additional communications materials, including presentations, posters, intranet content and… Show more Provided leadership and direction within this programme, created a high quality campaign to communicate key developments to processes and tools across the EMEA, Asia and the Americas. • Demonstrated advanced writing skills in the production and editing of core internal communications materials, including monthly newsletters. • Maintained senior accountability for the development of a broad range of additional communications materials, including presentations, posters, intranet content and training materials. • Drove the standard of website content quality through the production of key articles and information using SharePoint. • Full lifecycle management of employee survey production projects, from the initial creation of surveys, through to distribution, analysis of results and presentation. • Retained strategic accountability for the development of a broad range of communications plans to ensure best practice is maintained in all business activities. • Achieved excellent results within the role, with key accomplishments that included the successful implementation of a robust communications campaign for a high profile IT service management project. Show less Provided leadership and direction within this programme, created a high quality campaign to communicate key developments to processes and tools across the EMEA, Asia and the Americas. • Demonstrated advanced writing skills in the production and editing of core internal communications materials, including monthly newsletters. • Maintained senior accountability for the development of a broad range of additional communications materials, including presentations, posters, intranet content and… Show more Provided leadership and direction within this programme, created a high quality campaign to communicate key developments to processes and tools across the EMEA, Asia and the Americas. • Demonstrated advanced writing skills in the production and editing of core internal communications materials, including monthly newsletters. • Maintained senior accountability for the development of a broad range of additional communications materials, including presentations, posters, intranet content and training materials. • Drove the standard of website content quality through the production of key articles and information using SharePoint. • Full lifecycle management of employee survey production projects, from the initial creation of surveys, through to distribution, analysis of results and presentation. • Retained strategic accountability for the development of a broad range of communications plans to ensure best practice is maintained in all business activities. • Achieved excellent results within the role, with key accomplishments that included the successful implementation of a robust communications campaign for a high profile IT service management project. Show less

Communications and Research Officer

• Sep 2009 - Jun 2010

Worked within the London Asylum Seekers Consortium (LASC) and provided extensive communications and stakeholder support. • Provided efficient, effective and responsive communication services, produced surveys and media monitoring to ensure any issues relating to asylum seekers and asylum legislation were highlighted and acted upon. • Liaised extensively and effectively with all the London Boroughs, UK Border office, housing providers and respective agencies involved with asylum… Show more Worked within the London Asylum Seekers Consortium (LASC) and provided extensive communications and stakeholder support. • Provided efficient, effective and responsive communication services, produced surveys and media monitoring to ensure any issues relating to asylum seekers and asylum legislation were highlighted and acted upon. • Liaised extensively and effectively with all the London Boroughs, UK Border office, housing providers and respective agencies involved with asylum issues and to resolve issues in accordance with policy and procedures. • Produced LASC information, reports, promotional material, newsletters and leaflets for Consortium Members and other stakeholders. Show less Worked within the London Asylum Seekers Consortium (LASC) and provided extensive communications and stakeholder support. • Provided efficient, effective and responsive communication services, produced surveys and media monitoring to ensure any issues relating to asylum seekers and asylum legislation were highlighted and acted upon. • Liaised extensively and effectively with all the London Boroughs, UK Border office, housing providers and respective agencies involved with asylum… Show more Worked within the London Asylum Seekers Consortium (LASC) and provided extensive communications and stakeholder support. • Provided efficient, effective and responsive communication services, produced surveys and media monitoring to ensure any issues relating to asylum seekers and asylum legislation were highlighted and acted upon. • Liaised extensively and effectively with all the London Boroughs, UK Border office, housing providers and respective agencies involved with asylum issues and to resolve issues in accordance with policy and procedures. • Produced LASC information, reports, promotional material, newsletters and leaflets for Consortium Members and other stakeholders. Show less

Communications Officer

• Sep 2008 - May 2009

We Are What We Do is a global social change movement which aims to inspire people to use simple everyday actions to change the world. We Are What We Do is a global social change movement which aims to inspire people to use simple everyday actions to change the world.

Internal Communications Executive

• 2008 - 2008

PR Assistant

• Jan 2007 - Jun 2007

Press Assistant

• 2007 - 2007