Jyoti Nayak

Head Of Operations at The Big Red Group
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Location
Delhi, India, IN

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Experience

    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • Head Of Operations
      • Jul 2022 - Present

      Forge partnerships and outreach various stakeholders that work the BRG. Handling the logistics of various educational programs. Forge partnerships and outreach various stakeholders that work the BRG. Handling the logistics of various educational programs.

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Senior Consultant
      • Oct 2020 - Jan 2022

      - Development of strategy, planning for student enrollment in various programs. - Training and guiding the new advisors for the different programs and processes. - Improved learning opportunities which enhanced program success. - Taking the feedback from the enrolled students to make their journey effective and hustle-free. - Collecting the testimonials for the different IIM programs to create more organic engagement for upcoming new batches. - Interaction with enrolled students to get more referrals contributing to the organic growth and mouth of word regarding the programs offered via Times Professional Learning. Show less

    • India
    • Education Administration Programs
    • 100 - 200 Employee
    • Senior Business Development Executive
      • May 2018 - Mar 2020

      - Administering the entire gamut of sales and marketing, business development for the organization - Designing successful sales & business development strategies using student & market feedback. - Maintaining relationships, ensuring client/student loyalty through excellent customer service - Scrutinizing & reviewing sales performance reports for an excellent decision-making process. - Mentoring & monitoring the performance of team members to ensure efficiency in process operations. - Coordinating with key stakeholders to improve and develop business relationships; acquiring new business and ensuring achievement of defined targets. Show less

    • India
    • Education Management
    • 1 - 100 Employee
    • Assistant Center Manager
      • Nov 2017 - Apr 2018

      - Managed the sales, operations, and P&L of the branch. - Followed up with prospective students, counseled and motivated them for the better result and colleges - Communicated with customers, students in a professional and friendly manner - Managed the sales, operations, and P&L of the branch. - Followed up with prospective students, counseled and motivated them for the better result and colleges - Communicated with customers, students in a professional and friendly manner

    • Senior Manager - Business Consultant
      • May 2016 - Jun 2017

      - Conversed with candidates either by telephone, electronically, or face to face and managed candidate inquiry, process forms, applications, and requests - Headed sales, marketing, training, placements, and administrative work. - Conversed with candidates either by telephone, electronically, or face to face and managed candidate inquiry, process forms, applications, and requests - Headed sales, marketing, training, placements, and administrative work.

    • India
    • Education Administration Programs
    • 1 - 100 Employee
    • Career Manager
      • May 2015 - May 2016

      - Business generation through different activities in schools, colleges, examination centers, events, etc. - Work closely with the operations team. - Business generation through different activities in schools, colleges, examination centers, events, etc. - Work closely with the operations team.

    • Senior Counselor
      • Sep 2012 - Mar 2015

      - Organize workflow to meet candidate's interactions and transactions. - Maintain candidate database, manage administration, and coordinate with internal departments. - Organize workflow to meet candidate's interactions and transactions. - Maintain candidate database, manage administration, and coordinate with internal departments.

Education

  • Sikkim Manipal University - Distance Education
    Bachelor of Business Administration - BBA
    2010 - 2013

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