Experience

Radisson Hotel Jalandhar (Jalandhar)

• United States
• Hospitality
• 1 - 100 Employee

• Associate Director of Sales

  • Nov 2020 - Present

  Jalandhar, Punjab, India



Ramada By Wyndham Jalandhar City Centre

• India
• Hospitality
• 1 - 100 Employee

• Sales Marketing Manager

  • Aug 2018 - Oct 2020

  Jalandhar, Punjab, India



Hotel Madin

• Assistant Sales Manager

  • Jul 2016 - Aug 2018

  Varanasi, Uttar Pradesh, India



Radisson Blu Hotel Greater Noida

• India
• Hospitality
• 1 - 100 Employee

• Banquet Sales Executive

  • Apr 2014 - Apr 2015

  Greater Noida CORE WORK ACTIVITIES Developing and Maintaining Budgets • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service… Show more CORE WORK ACTIVITIES Developing and Maintaining Budgets • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all Guests. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest"s concerns. • Understands the brand"s service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Ensures all banquet functions are up to standard and exceed guest"s expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Ensures effective departmental communication and information systems through logs, department meetings and property meetings Show less



Clarks Inn Suites Hotel

• Banquet Sales Executive

  • Jun 2013 - Mar 2014

  Ghaziabad



Radisson Blu Hotel MBD Ludhiana

• Banquet Sales Executive

  • May 2012 - May 2013

  Ludhiana Area, India



Radisson Blu Hotel Amritsar

• Banquet Sales Co-Ordinator

  • May 2011 - Dec 2011

  Amritsar Punjab



Majestic Park Plaza Ludhiana

• Hotel Operational Trainee

  • May 2009 - Nov 2011

  Ludhiana Area, India Taking Care of Banquet Bookings.