Experience

Bayview Loans

• Financial Services
• 1 - 100 Employee

• LOS Administrator II

  • Jul 2022 - Present

  Senior LOS Administrator responsible for enhancing, monitoring and manage Encompass LOS system. Collaborate with Encompass support team, business stakeholders and scrum team for solution development and delivery. Responsible for making improvements and recommendations for projects and requests related to Loan Origination Systems to ensure continued operation while improving user and system efficiencies. Partner with Mortgage Operations team to drive system, process and technology… Show more Senior LOS Administrator responsible for enhancing, monitoring and manage Encompass LOS system. Collaborate with Encompass support team, business stakeholders and scrum team for solution development and delivery. Responsible for making improvements and recommendations for projects and requests related to Loan Origination Systems to ensure continued operation while improving user and system efficiencies. Partner with Mortgage Operations team to drive system, process and technology effectiveness. Work with Bayview Loans departments/stakeholders to create and validate new applications, functions, and create solutions for issues in services and software. - Create and enhance ongoing business operations, projects, system releases and compliance/regulatory changes for LOS systems for all channels - Create or update business rules, input forms, system settings for process improvement or support - Manage and update user access settings and loan access settings - Write .net and Javascript code, develop advanced business rules and input form code - Evaluate existing and new system changes and perform user acceptance testing - Manage releases into lower and production environment - Support escalated production issues and train mortgage support staff - Collaborate with ICE mortgage support team for releases and system issues Show less



On Q Financial, Inc.

• United States
• Financial Services
• 1 - 100 Employee

• Senior System Analyst/Encompass Administrator

  • Aug 2020 - May 2022

  Part of Mortgage Technology team working on ICE (Elliemae) Encompass LOS platform to develop as well as enhance business rules, input forms and settings. SME for complex/advanced code development in business rules and under form event handlers. Support Encompass administrative functions and mortgage helpdesk requests. Participate in agile-scrum workflow to effectively deliver enhancement requests within sprint timelines. Liaison with mortgage technology, software development, business… Show more Part of Mortgage Technology team working on ICE (Elliemae) Encompass LOS platform to develop as well as enhance business rules, input forms and settings. SME for complex/advanced code development in business rules and under form event handlers. Support Encompass administrative functions and mortgage helpdesk requests. Participate in agile-scrum workflow to effectively deliver enhancement requests within sprint timelines. Liaison with mortgage technology, software development, business stakeholders and project managers to collaborate on projects and mortgage technology requests. Worked on TPO portal implementation, URLA implementation and eFolder enhancements. Experienced in trigger rules, milestone rules, persona rules, closing cost templates, loan templates, DDM rules, input form builders, reporting database, pipelines, dashboards and reports on Encompass platform. Show less



First Guaranty Mortgage Corporation®

• United States
• Financial Services
• 200 - 300 Employee

• Senior System Analyst

  • Dec 2017 - Apr 2019

  Tysons Corner, Virginia, United States • Part of Mortgage Technology team, responsible for development and delivery of mortgage technology requests • Experienced in Ellie Mae Encompass 360 platform and key resource for developing complex solutions using business rules engine and form events • Worked on various loan origination system enhancement requests leveraging Ellie Mae field triggers, field data entry, persona access and milestone rules • Worked in a DevOps environment with full software development life cycle program… Show more • Part of Mortgage Technology team, responsible for development and delivery of mortgage technology requests • Experienced in Ellie Mae Encompass 360 platform and key resource for developing complex solutions using business rules engine and form events • Worked on various loan origination system enhancement requests leveraging Ellie Mae field triggers, field data entry, persona access and milestone rules • Worked in a DevOps environment with full software development life cycle program in agile-scrum methodology • Coordinated with Quality Assurance team members to alleviate any functional code issues or to provide training to QA team on newer development efforts • Well versed in writing, reviewing business requirements document (BRD) and solutions documentation • Participated in change management process to procure stakeholder approvals • Provided walk throughs of developed solutions to stakeholders and management teams • Experienced in developing complex input forms and advanced event handler code

• Software Developer

  • Aug 2014 - Dec 2017

  Tysons Corner, Virginia, United States • Gained experience to develop C# code under supervision of Manager, DevOps for mortgage workflow automation • Responsible for enhancements, bug fixes and deployment of developed code • Helped convert high level requirements into user stories and size the development effort • Developed and managed day to day credit trigger, pay off and servicing boarding tape workflow automation • Developed complex business rules and form event base codes within Encompass LOS

• Database Administrator

  • Sep 2009 - Aug 2014

  Tysons Corner, Virginia, United States • Manage database resources and developed maintenance plans • Successfully created a data reporting layer for various mortgage data resources leveraging SSIS packages • Learned development of stored procedures and SSIS package creation and scheduled package runs • Fluent in SQL query language and developed multiple ad-hoc queries based on business requests • Coordinated with business units to collect data requirements, analysis and report design



Ramp Technology Group

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Quality Assurance Engineer

  • Jun 2006 - Jul 2007

  Hyderabad, Telangana, India • Responsible for developing, implementing, and managing quality assurance processes for various projects • Developed test scenarios and test cases for manual, maintenance and functionality testing as well as version update, performance, integration, regression, and browser compatibility testing • Additional responsibilities include reviewing test plans, generate, and execute test cases, reports generation and tracing bugs