Experience

Shorcontrol Safety Ltd.
• Ireland
• Public Safety
• 1 - 100 Employee
• Business Development Executive

  • Nov 2021 - Present

Aldi Ireland
• Ireland
• Retail
• 700 & Above Employee
• Assistant Store Manager

  • Jul 2019 - Dec 2021


Carphone Warehouse Ireland

• Ireland
• Telecommunications
• 1 - 100 Employee

• General Manager

  • Nov 2014 - Jul 2019

  - Managing a team of 4+- Continuous training and development of my team- Recruiting and hiring new employees for the Dublin region- Performance managing underperformers in the team- Stock and cash control within the store- Implementing business strategies to maximise stores sales- Building successful working relationships with external partners- Create a positive, motivating and fun, but also challenging environment to work in.From working this role I have learned many different key abilities and skills. I have developed into a natural leader for my team urging them to reach they're potential. I have demonstrated I can manage and run a fast paced work environment, handle day to day procedures, achieve high scores across different metrics, manage and document team performance. I am very proud of what I have created in Citywest due to hard work, positive thinking and motivation. Show less

• Assistant Manager

  • Sep 2013 - Nov 2014

  - Performance management and reviews- Training in new colleagues- Daily, weekly and monthly team briefings- Monthly rota scheduling - Running the store when the General Manager was awayFrom this role I gained much more insight into the background running of a store. While still maintaining a high level of sales and customer service I now dealt with more colleague training, briefing, setting daily targets and ensuring company metrics were met.

• Customer Consultant

  • Aug 2007 - Sep 2013

  - Hitting monthly targets across at least 3 different KPI'S- Branding and merchandising the store- Handling back office procedures and filing paperworkAs a senior customer consultant I have experience with sales, customer service and office procedures. I was selected as one of 3 UPC experts in Carphone Warehouse for my sales and drive to want to increase awareness for this brand. I was also selected as a Sony Ambassador for my involvement in wanting to learn and sell the brands handsets and taking interest in they're sales. Show less

• UPC Expert

  • Aug 2012 - Mar 2013

  - Increase brand awareness within store and shopping centre- Target colleagues weekly and drive performance- Report sales back to UPC repAs the UPC expert for Carphone Warehouse, it is my duty to push sales and create awareness for UPC. I am one of 3 experts within Carphone Warehouse

• Sony Ambassador

  • Oct 2011 - May 2012

  - Increase awareness and push sales for Sony- Engage colleagues in monthly incentives and quizzes- Demo new handsets to colleagues and customersMy role as the Sony Ambassador was to create awareness and push sales for Sony. This involved demoing handsets to customers and the sales team and to also provide training on the latest Sony handsets for team I worked with



SUPERVALU

• United States
• Wholesale
• 700 & Above Employee

• Floor Staff

  • Mar 2004 - Jul 2007

  - Maintain my own aisle - Ordering and stock take - Assist with customer queries - Cover shifts in stock room - Liaise with external companies As floor staff in Supervalu, my main duties were to maintain my aisles and to ensure quality customer service. I would be head of ordering and stock taking for whichever isles i was assigned to - Maintain my own aisle - Ordering and stock take - Assist with customer queries - Cover shifts in stock room - Liaise with external companies As floor staff in Supervalu, my main duties were to maintain my aisles and to ensure quality customer service. I would be head of ordering and stock taking for whichever isles i was assigned to