Experience

Speke Hotel
• Uganda
• Hospitality
• 1 - 100 Employee
• Housekeeping Manager

  • Jul 2016 - Present


Aga Khan Hospital Dar es Salaam

• Housekeeper

  • Jan 2015 - Present

  Preparing a monthly forecast for the housekeeping department coordinating with various other departments. Along with this, they are also responsible of undertaking lost or found procedures, maintaining annual budgets for the housekeeping department, maintaining capital expenditures, and planning various housekeeping strategies ● Conducting quality inspections of public areas, guest rooms, corridors, washrooms, etc. They may also check out the laundry personnel to ensure its proper functioning ● Providing new staff with essential training and guide them with the company policies, rules, and regulations and monitoring staff performance and give performance. ● Effectively managing all the expenses and maintaining a proper record of the same. Reviewing monthly consumption of chemicals, linen par stockings, and other items identical to operations. Reviewing the budget according to the purchases and consumption of goods. ● Managing the emergency team and ensuring that the staff has all the essential knowledge of emergency procedures ● Other job responsibilities include keeping a track or lost and found goods, processing any guest complaints, taking proper care/maintenance of equipment, meeting with the staff, etc. ● Oversee laundry services and staff Show less



Villa Rosa Kempinski

• Laundry Attendant

  • Jan 2013 - Oct 2015

  Maintain a sufficient supply of washing chemicals and other associated supplies. • Wash, dry, fold and transports linen in keeping with procedures. • Attend related meetings. • Receive and records all fresh linen as required. • Keep a precise record of weight of all cloths washed. • Ensure enough supplies of clean linens are obtainable in the appropriate storage areas. • Transports soiled linen from a variety of areas to the main laundry room. • Work with the Workplace Materials Information System (WHMIS). • Carry out maintenance duties when required. Show less



Outsourced Carewell Tz Ltd

• Housekeeper

  • Jan 2012 - Dec 2012

  Supervised housekeeping and laundry personnel including hiring, firing, performance assessments, training and development • Maintained efficiency and labor cost goals • Ensured quality services are rendered in meeting guest requirements • Scheduled staff in keeping with labor standards and forecasted tenure • Enforced policies and procedures • Monitored and maintained level of sanitation in rooms, storage areas, laundry and restrooms • Enforced set procedures for the acceptance, safety, and return on guest lost and found items • Helped in development of the yearly budget • Monitored performance against plan • Maintained room quality derived from hotel objectives Show less