Experience

Treamer

• Finland
• Staffing and Recruiting
• 1 - 100 Employee

• Customer Success Lead

  • Mar 2022 - Present

  - Leading and supervising a customer success team- Head of CSM operations by developing CSM operations and processes- Managing customer relationships- Product development

• Customer Success Specialist

  • Feb 2021 - Feb 2022



Amazoniin.fi

• Finland
• Marketing Services

• Market Analyst & Niche Hunter

  • Apr 2020 - Aug 2020

  Main tasks: product research, keyword analysis, analyzing the Amazon Marketplace and competition. Other tasks: copywriting, double-checking colleague's product findings among other projects. Main tasks: product research, keyword analysis, analyzing the Amazon Marketplace and competition. Other tasks: copywriting, double-checking colleague's product findings among other projects.



Elisa

• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Representative

  • Feb 2018 - Aug 2019

  Sales and customer service (B2C, B2B) in the Elisa Shopit. Usually responsible for the store over the weekends. Sales and customer service (B2C, B2B) in the Elisa Shopit. Usually responsible for the store over the weekends.

• Sales Representative

  • Sep 2016 - Aug 2017

  Business-to-business sales and customer service. Business-to-business sales and customer service.



K-citymarket Oy

• Customer service

  • Jun 2014 - Aug 2016

  Worked as a cashier at separate times between June 2014 and August 2016. Worked as a cashier at separate times between June 2014 and August 2016.