Experience

Jardox

• United Kingdom
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Quality Manager

  • Nov 2021 - Present

  Promoted to Quality Manager after achieving BRC AA and EHO full approval within 5 months since Wincanton site has re-opened.

• Deputy Quality Manager

  • Jun 2021 - Nov 2021

  Working closely with site senior management, playing an active part in setting up factory environment and Quality Management System in preparation for BRC and Customers audits in order to take over some volumes of retail lines and B2B customers from Jardox HQ in Sevenoaks, Kent.



Daily Dose Juice

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Quality Assurance Manager

  • Dec 2020 - May 2021

  As a Quality Assurance Manager, I completed internal audits, GMP hygiene, and housekeeping audits while maintaining third-party contractor audit requirements. I produced finished product specifications and managed new artwork. I directed a Supplier Approval programme which involved generating SAQs and raw material specifications review and QMS compliance. I reported KPIs and developed management review meetings, production forums, and food safety culture initiatives. I headed staff training and monitored compliance and competency assessments. I ran product testing schedules which included an environmental programme, finished product analysis, trend analysis, and non-conformance identification. I managed customer complaint programme and analysis. I generated a quality management system supporting databases to ensure complete compliance.I collaborated with the Technical consultant and prepared for company's first BRC audit (grade AA was achieved within first 6 months).



Best Foods Ltd

• Wholesale Import and Export
• 1 - 100 Employee

• Specification & Customer Service Technologist

  • 2019 - 2020

  In this position, I communicated with suppliers of raw materials to gain information to fulfil finished product specifications. I collaborated with production sites in Poland and NPD team to compile product details, images, and descriptions in Quality Attribute Standards. I updated product portfolios from recipe to packaging specifics. I verified information against customer requirements and supported Quality Managers in establishing concessions and submitting pack copy of specifications. I managed the database and reported food safety alerts to the technical team. I assisted the Technical Administrator by logging customer complaints and performing site investigations and trend analyses. I functioned in a home-based role which led to experience with remote and independent work.



Norseland

• United Kingdom
• Food Production
• 1 - 100 Employee

• Technical Administrator

  • 2017 - 2019

  I coordinated with various departments to facilitate the completion of factory specifications. I accomplished the administration of different label programmes. I streamlined production processes by attending NPD briefs and trial runs. I created instructions and solved ad-hoc issues on the factory floor. I investigated customer complaints and compiled monthly trend reports. I provided training for Quality Auditors. I prepared traceability reports to assist with customer visits and third-party audits. I spearheaded the preparation and release of factory specification which included product and outer case label creation.

• Assistant Specifications Technologist

  • 2016 - 2017

  As an Assistant Specifications Technologist, I offered support to the Specification Technologist in drafting finished product specifications. I controlled the internal specifications database. I approved artwork and remained updated on customer and law changes. I addressed and resolved customer enquiries, issues, and concerns. I prepared external SAQs, COAs and COCs. I tested traceability and mass balance, raised non-conformances, and agreed on corrective actions. I attended first production runs of bought items during Christmas and ensured complete adherence to pre-agreed standards. I received a promotion from Assistant Specifications Technologist to Technical Administrator due to exceptional performance and organisational commitment. I developed finished product specifications on various customers platforms including Asda, JS, Morrison's, Tesco and Waitrose.

• Quality Assurance Auditor

  • 2014 - 2016

  In this position, I guaranteed adherence to technical standards via site, personnel, process, product, and paperwork audits across two production sites. I executed QA inspections, equipment calibration, and maintained records to ensure complete compliance and audit readiness. I investigated and documented quality incidents. I collaborated with production and engineering departments to ascertain corrective actions and correct equipment release. I updated schedules for collection routine swab tests, finished products, and raw material micro samples. I inspected pre-production line cleanliness which included allergen run line and equipment checks.



Greencore

• Ireland
• Food and Beverage Manufacturing
• 700 & Above Employee

• Quality Assurance Auditor

  • 2013 - 2014

  I served as the primary point of contact and aided production and warehouse staff in achieving compliance to BRC and M&S Codes of Practice. I performed GMP and foreign body audits and updated site glass and plastic register. I conducted on-line CCP checks and addressed relevant training needs. I organised daily factory taste panels and notified issues to management to take corrective actions. I supported the Quality Assurance Manager during complaint and microbiological investigations. I maintained compliance with microbiological and nutritional testing schedules via sampling, labelling, and submission to external laboratory.



Fudges Bakery

• Quality Assurance Auditor

  • 2011 - 2013

  I completed line audits, HACCP records, GMP, glass and plastic audits, and equipment calibration. I assessed the quality of products on the production lines and executed taste panel and shelf line evaluations. I conducted high care ingredients delivery checks, raw materials sampling as well as completed environmental, listeria, and allergen swabbing. I performed traceability exercises and examined quality incidents and customer complaints. I acquired knowledge of BRC requirements and received recognition for providing outstanding support to production staff.