General Manager

• Apr 2023 - Present

Director of Operations

• Aug 2016 - Mar 2023

- Managed daily activities of organization by overseeing all departments in production, events, staff and any financial functions - Supervised and managed all Front of the House managers and production managers - Responsible for preparation and monitoring of budget, project management, contract management and recruitment - Established and maintained advantageous professional relationships with internal and external partners, investors, production managers - Ensured, above all, attendees positive experience during productions Show less

Afterschool program teacher (Public Speaking & Theater)

• Sep 2017 - Sep 2019

- Assessed the needs of students and modified teaching style and lesson plans to accommodate different learning needs - Brought forth an in-depth understanding of helpful teaching techniques and philosophies - Utilized effective teaching methods to see greater results - Inspired, motivated, mentored learners of age 7-10 - Assessed the needs of students and modified teaching style and lesson plans to accommodate different learning needs - Brought forth an in-depth understanding of helpful teaching techniques and philosophies - Utilized effective teaching methods to see greater results - Inspired, motivated, mentored learners of age 7-10

Customer Service Manager

• Oct 2016 - Jun 2018

- Responsible for providing outstanding customer experience by leading a team of (6) customer service representatives - Ensured KPIs and performance standards were met - Main point of contact for client escalations; de-escalated and provided resolution - Recruited, trained and monitored newly hired team members to comply with company standards - Cooperated with the Head of School, Heads of Department, Education Officers, and other teachers in the preparation and development of programs Show less

Marketing Manager

• Nov 2014 - Jul 2016

- Assisted in the creation of graphic materials for the use of the marketing department - Organized and analyzed data and marketing results - Coordinated mailings, marketing materials, and website content - Managed a team of marketing professionals to ensure the success of marketing campaigns - Assisted in the creation of graphic materials for the use of the marketing department - Organized and analyzed data and marketing results - Coordinated mailings, marketing materials, and website content - Managed a team of marketing professionals to ensure the success of marketing campaigns

Polish Interpreter

• Sep 2012 - Jul 2014

Interpreting calls from Polish to English for members of Polish senior centers in Denmark. Interpreting calls from Polish to English for members of Polish senior centers in Denmark.