Experience

Blueface, a Comcast Business Company

• Ireland
• Telecommunications
• 1 - 100 Employee

• Software QA Test Engineer | AWS Certified

  • Jun 2021 - Present

  Dublin City, County Dublin, Ireland



Sage

• Australia
• Media Production

• Software Test Engineer

  • Feb 2016 - Jun 2021

  Leopardstown, Dublin-18 • Review, Understand and Interpret user requirements and functional specification documents and provide inputs as required. • Creating and Executing the Test Scenarios • Experience in Agile Scrum Methodology participating in Scrums, Identifying the Impediments and reviewing them in the retrospective meetings. • . Have an experience in Sprint Planning and Sprint reviews and acting as a Scrum Master. • Implementing test strategies, testing… Show more • Review, Understand and Interpret user requirements and functional specification documents and provide inputs as required. • Creating and Executing the Test Scenarios • Experience in Agile Scrum Methodology participating in Scrums, Identifying the Impediments and reviewing them in the retrospective meetings. • . Have an experience in Sprint Planning and Sprint reviews and acting as a Scrum Master. • Implementing test strategies, testing processes, test metrics and reporting. • Performing Defect Management activities, analysing and reviewing the report for test quality improvement. • Preparing the Test Plans • Experience in Functional, Regression, Sanity, Exploratory and E2E Testing. • Time boxing the test prep and execution within the project release date. • Have worked in VSTS and Jira for bug tracking . • Experience in testing Mobile platforms like iOS and Android. • Experience in testing Bots through different channels like Skype, Slack and FB Messenger. • Experience in Software Development Life cycle(SDLC) Show less



Enbu Consulting

• Ireland
• Software Development
• 1 - 100 Employee

• Test Engineer

  • May 2015 - Feb 2016

  Dublin • Analyze Requirement Specification documents. • Involved in functional requirements and design discussions of the project. • Involved in functional and Regression testing. • Involved in Re testing & End to End testing. • Create test cases based on requirement specification documents. • Reporting the bugs in Bug tracker. • Involved in performing automation functional testing using Selenium. • Involved in performing automation testing by Test NG… Show more • Analyze Requirement Specification documents. • Involved in functional requirements and design discussions of the project. • Involved in functional and Regression testing. • Involved in Re testing & End to End testing. • Create test cases based on requirement specification documents. • Reporting the bugs in Bug tracker. • Involved in performing automation functional testing using Selenium. • Involved in performing automation testing by Test NG Framework in Selenium. • Involved Generating script based up on scenario. • Involved in Enhancing the test. • Participating in Regression testing after the bug fix 1+ years of Experience in Software Testing of web based applications, in which around 6 months exp in Test automation using Selenium. • Exposure in Software Engineering Process and familiar with various Life Cycle Models like Waterfall, ‘V’ model. • Good expertise on Banking Domain. • Good exposure in Requirements understanding and analyzing. • Familiar with Test Strategy, Test Plan and Traceability Matrices Documents. • Experience in Sanity, GUI, Functional, System and Regression Testing. • Involvement in preparation of Test scenarios, Test cases and executing the same. • Test results analyzing, sending suggestions and defects. • Good exposure on Bug Life Cycle. • Experience in Test Automation, scripts preparation and execution within the framework. • Knowledge on Junit & TestNG Frameworks • Good Knowledge in using of Selenium integrated environment (Synchronization, checking with assertions, methods etc.) • Experience in Quality Center.

• Application Support Engineer

  • Jan 2015 - May 2015

  Dublin • Have gained knowledge in CRM Technologies and how well they are utilized in Business environment. • Used to take the responsibility for technical issues and the application issues and ensuring the customer error free product. • Creating bespoke reports and tools to assist internal trouble shooting addressing common queries, increasing SLA’s and standardizing response quality. • Provided the team ticket allocation reports to assist team productivity and performance… Show more • Have gained knowledge in CRM Technologies and how well they are utilized in Business environment. • Used to take the responsibility for technical issues and the application issues and ensuring the customer error free product. • Creating bespoke reports and tools to assist internal trouble shooting addressing common queries, increasing SLA’s and standardizing response quality. • Provided the team ticket allocation reports to assist team productivity and performance against SLA’s on a daily basis. • Takes ownership for resolution of complex cases and drives continual improvement of support practices. • Debug, track and fix problems coming up during implementations for live customers. • Works with other departments like QA, to find resolution for hot issues and setup test environments on a range of platforms. • Commitment, result oriented and interested to learn new technologies.



MPSTOR

• Ireland
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Test Analyst

  • Apr 2014 - Jan 2015

  Cork • Worked full time as an Software tester Analyst for MPSTOR, Cork. • Mostly testing software, bug reporting and deploying servers. • Mainly testing the company’s software Orkestra which is based on open stack, Linux and python.



SRSS Software Solutions Ltd

• Software Test Engineer

  • May 2013 - Mar 2014

  India • Analyze Requirement Specification documents. • Involved in functional requirements and design discussions of the project. • Involved in functional and Regression testing. • Involved in Re testing & End to End testing. • Create test cases based on requirement specification documents. • Reporting the bugs in Bug tracker. • Involved in performing automation functional testing using Selenium. • Involved in performing automation testing by Test NG… Show more • Analyze Requirement Specification documents. • Involved in functional requirements and design discussions of the project. • Involved in functional and Regression testing. • Involved in Re testing & End to End testing. • Create test cases based on requirement specification documents. • Reporting the bugs in Bug tracker. • Involved in performing automation functional testing using Selenium. • Involved in performing automation testing by Test NG Framework in Selenium. • Involved Generating script based up on scenario. • Involved in Enhancing the test. • Participating in Regression testing after the bug fix • Experience in Sanity, GUI, Functional, System and Regression Testing. • Involvement in preparation of Test scenarios, Test cases and executing the same. • Test results analyzing, sending suggestions and defects. • Good exposure on Bug Life Cycle. Show less



MUSINC

• Musicians
• 1 - 100 Employee

• Business Development Representative

  • Feb 2012 - Feb 2013

  United Kingdom • Market research • Online business platform client research and development of database • Analysis of prospect clients utilizing online tooling • Identification of key decision makers and Influencers • Full needs analysis • Lead Generation • Updating of CRM • Achievement of KPI’s • Social media marketing



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• customer care representative

  • Jun 2011 - Nov 2012

  Ireland •Provide efficient Customer Support via phone. Inbound calls - Handle 30 to 35 calls in 4 hours duration. •Identify issues with the customer queries and Troubleshoot at a faster rate when customer is on call. •Good communication skills such as prepare to listen, encourage the speaker to speak more, ability to provide details with examples adapting to difference of opinions, and ability to project oneself into audience point of view. •Marketing skills such as patience, multi tasking… Show more •Provide efficient Customer Support via phone. Inbound calls - Handle 30 to 35 calls in 4 hours duration. •Identify issues with the customer queries and Troubleshoot at a faster rate when customer is on call. •Good communication skills such as prepare to listen, encourage the speaker to speak more, ability to provide details with examples adapting to difference of opinions, and ability to project oneself into audience point of view. •Marketing skills such as patience, multi tasking, effective listening and determination. Show less