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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Web Services Manager
      • May 2015 - Present

    • Director, AMS & Digital Services
      • May 2015 - Present

      - Leads definition and implementation of an enterprise web strategy- Aligns and prioritizes website initiatives to achieve defined strategies and objectives- Work consultatively with internal stakeholders to develop effective web solutions for key initiatives- Chairs internal web steering committee and directs related activities- Provides an influential voice for best practices in design, web development and technology- Manages budget resources for the web including hiring decisions for third-party vendors- Defines key performance indicators and other success factors to measure the impact of the website and related initiatives- Initiate user research efforts to better understand customer audiences and their behaviors- Maintains awareness of web trends and best practices, current and future technologies- Establishes, maintains, and continually evolves a web governance framework- Collaborates with executive leadership to identify and maximize opportunities to use web-based technologies to improve business processes and support critical business strategies.- Nurtures positive, collaborative working relationships with internal clients to define goals, troubleshoot issues and implement solutions in all web properties and products, such as microsites and mobile app.- Develops and maintain the web team operating budget.Promotes and facilitates healthy collaboration among the Web Team, its internal customers, and other operations groups who help support the website including Marketing, Communications, and IT.

    • Founder
      • Aug 2014 - Present

      Founded in 2014 with the purposes of formulating efforts, in partnership with many other committed organizations, to decrease the recidivism rate in the great city of Baltimore. Our specific goal is to offer basic website design and management training in Wordpress to former inmates and to the city's underserved.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Director of Digital
      • Mar 2014 - Mar 2015

    • Director of Digital
      • Oct 2003 - Feb 2014

      Interactive/Digital expert with over ten fifteen years of progressive experience in web design and development, UI design, management, digital marketing, and interactive strategy. Accomplished at creative development, website operations, project management, and collaborating effectively with stakeholders, vendors and clients. Effectively grew interactive business from ground zero to a multi-million dollar segment.Areas of expertise include:• Digital Marketing• Content Management• Social Media Marketing• Email Marketing• Project Management• Team Management and Process• Website Design and Development• Search Engine Optimization• Search Engine Marketing• Interactive Strategy• Web Analytics and Reporting • Customer Relationship ManagementBrand Experience:ARAMARK Corporation, Butterball, Campbell Soup Company, Chobani Yogurt, Choice Hotels, Corvis, East Coast Fresh Cuts, Ferrero, Gaylord Industries, Harvestland, Kellogg, King and Prince Seafood, Knouse Foods, Lockheed Martin, Marriot International, McCormick & Company, Meat & Livestock Australia, MICROS, Perdue Farms, Phillips Seafood, Red Bone Foods, Sodexo, The Ritz-Carlton Hotel Company, The Sugar Association, USA Rice Federation, Zatarain’s

    • United States
    • Hospitals and Health Care
    • Webmaster
      • Jun 1998 - Jan 2001

      Responsbile for the design and development of company’s internet, intranet, and customer support sites. Managed all web projects for offices in the U.S, Canada as well as France and implemented company-wide CMS initiatives.

    • United States
    • Facilities Services
    • 1 - 100 Employee
    • Webmaster / Team Lead
      • Sep 1995 - Jun 1998

      Onsite at the EPA, designed and developed agency's first Head Quarters Intranet site. Managed a team of 10 designers/developers supporting EPA's public site. Worked with the EPA to develop agency-based website publishing guidelines and access policies. Worked special assignments at the DOT (Department of Transportation) as needed. Received Lockheed Martin’s President Award.

    • Webmaster
      • 1990 - 1992

      Co-managed the the installation and implementation of the company's first DTP efforts; designed, built, launched, and managed the company's first website. (afro.com)

Education

  • Community College of Baltimore
    Computer Science
    -
  • PSI Institute
    -
  • Carver Vocational Technical Highschool
    HSD, Industrial Electronics Technology/Technician
    1981 - 1984

Community

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