Experience

TNT United Services Inc. Digital Marketing and Branding Excellence!

• United States
• Advertising Services
• 1 - 100 Employee

• Co-Founder and Chief Brand Strategist

  • Jul 2013 - Present

  Some professional accomplishments include: Company growth 281% end of year December 2018 Thoroughly profile, oversee and maintain all new and existing business relationships. Source new business relationships through relationship management, referrals cold calling, web demos, Successfully run the day to day operations for TNT United Services Inc. Lead Web Designer Create Social Media Strategy for each client based on industry and needs, making sure that it’s implemented accordingly. Creating strategic action plans, and executing them with a clear ROI Marketing Strategy & Project Management Marketing Communications Hosting Webinars SEO Email Marketing (Certified Constant Contact Partner) Social Media Marketing & Management Business Strategy Public Speaking



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• VP Business Banking Relationship Manager

  • Mar 2011 - Apr 2013

  • Managed existing customer portfolio (covered 3 locations) • Expanded customer base approximately 50-60 percent • Grew lending portfolio more than 100% • Attrition rate was 30-35% before taken over branches closed gap to about 8-10 Percent (Key business metric) • Placed at min of 100 calls weekly maximum 150 weekly • Maintained full calendar maintaining 8-10 POB visits weekly • Recognized success through branch incentives • Worked closely with branch partners example cash management, merchant services, payroll • Opened 10-12 business accounts monthly • Cross sold both business and personal products to deepen bank relationship



Citizens Bank

• United States
• Banking
• 1 - 100 Employee

• Ast. Vice President Branch Sales Manager

  • Jan 2009 - Mar 2011

  • Ensured exceptional in store execution of sales techniques and all in store promotions • In charge of soft opening as well as grand opening of the Farmingville branch • Played critical role in building brand awareness of Citizens bank in the community & Long Island /Increased market share in territory • Developed and implemented marketing strategies to increase customer sales and retention Prevented attrition and ensured deposit growth by maintaining contact with branch customer’s regularly • Cultivated and built effective relationships and trust with small business owners by listening and uncovering there needs • Oversaw all branch applications ex. Mortgages Home equities CC apps, Business application and personal loans • Trained new bankers/ Tellers on compliance standards and Bank Products and how to cross sell - Managed a team of 6



Chase

• Netherlands
• IT Services and IT Consulting

• Ast. Vice President Business Manager

  • Jun 2006 - Dec 2009

  • Drove Branch P&L & Growth - Worked with the branch’s existing book of business customers to ensure business and personal cross-sell, capture of entire relationship, and improved customer retention, to increase branch balance and revenue growth • Trained, Coached, and Mentored the entire branch team to uncover sales opportunities between both current and potential business customers. (Through show coaching, correct profiling, and pre call planning showing others how to recognize opportunities and act upon them is a vital part of acquiring new business.) • Maintained current client base to prevent attrition as well as exceptional cust. service • Oversaw net cash flow report (withdrawal and deposit balances) • Completely profiled and monitored business relationships to identify potentially deteriorating credit situations and make recommendations on the appropriate solution. • Sourced new business relationships through relationship management, referrals and influence networking with both current and new members. • Pro-actively sought information from small business owners to understand possible-changing situations, needs and desired benefits and evaluate product or service alternatives. • Referred & identified consumer product opportunities among business owners and refer to personal bankers or other specialists to effectively capture and identify larger opportunities. • Handled and over sough all business credit applications based on the client’s global cash flow. • Compiled and analyzed the necessary information to develop timely, accurate and complete credit recommendations.



MD Everywhere

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Sr. New Bus Development Supervisor & Trainer

  • Jan 2005 - Jan 2009

  MD Everywhere is a 24/7 Internet based web applications company that specializes in automating reimbursement package for physician groups as well hospitals. Below are a list of job responsibilities • Maximized sales opportunities to ensure the highest level of customer service • Trained and mentored New employees Exceeded sales quotas and goals • Inside sales business to business calling • Cold called about 100 prospects daily • Direct a part of implementation process /Set dates, times, ad sent correspondence • Resolved customer complaints /issues promptly and effectively • Contributed to maintaining a positive work environment