Experience

Plum Voice
• United States
• Software Development
• 1 - 100 Employee
• Technical Writer

  • Jun 2021 - Present


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Writing Consultant (Remote)

  • Sep 2012 - Nov 2021

  Provide expert writing, editing, copyediting, and consulting services for professional clients, and draft review and consulting services for under/postgraduate clients. Provide expert writing, editing, copyediting, and consulting services for professional clients, and draft review and consulting services for under/postgraduate clients.


The Virtual Academy of Lafourche
• Education Consultant

  • Aug 2019 - Jul 2020


Terrebonne Parish Government

• Government Relations Services
• 100 - 200 Employee

• Technical Writer

  • Oct 2017 - Jan 2019

  Researched, planned, wrote, and updated documentation on desktop and web software project development for key agency functions. Collaborated with developers and other technical writers to convey complex technical concepts in clear, accessible language. Target audiences were developers and end-users. Published news articles for the parish website, conducting interviews and creating media when needed. Researched, planned, wrote, and updated documentation on desktop and web software project development for key agency functions. Collaborated with developers and other technical writers to convey complex technical concepts in clear, accessible language. Target audiences were developers and end-users. Published news articles for the parish website, conducting interviews and creating media when needed.



Fletcher Technical Community College

• United States
• Higher Education
• 100 - 200 Employee

• Learning / Grant Writing Specialist

  • Oct 2016 - Aug 2017

  Duties same as Learning Specialist role in addition to the following:• Provided academic advising to incoming and current students.• Researched potential grant opportunities for the college. Presented reports and relevant supplementary documents to college administrators, lead grant writer, and other stakeholders to help guide the college's response to grant opportunities.

• Learning Specialist

  • Sep 2011 - Oct 2016

  Duties: • Tutored English (and other subjects as needed) in the Academic Learning Resource Center (ALRC), a high-demand, fast-paced tutoring center. • Prepared and/or contributed significant content to grant applications for the college.• Analyzed ALRC visitor data; prepared reports on student traffic and tutoring outcomes.Select achievements:• Upheld consistent and measurably high impact of the ALRC on student visitors' semesterly English pass rates.• Wrote two 100%-funded proposals to the Louisiana Campaign for Tobacco-Free Living in FYs 14-15 ($15,000) and 15-16 ($3,000), funding a student-led smoking prevention campaign and in-school cessation counseling.• Contributed budget narrative and editing to a 92%-funded state agency grant proposal in FY 14-15 ($30,671), funding laptops, calculators, software licenses, and other tutee technology resources through the Board of Regents.• Served as a de-facto project coordinator for select grant projects. Duties included, but were not limited to, organizing project activities, representing the college in the Louisiana Healthy Communities Coalition (LHCC), producing all quarterly progress and expenditure reports, and ensuring award contract compliance.

• Adjunct Instructor

  • Aug 2015 - Dec 2015

  Duties:• Provided meaningful instruction and examination as a subtitute instructor for English Composition I (two classes) and II (one class).Achievements:• Developed course website, syllabus, lecture and study materials, quizzes, and examinations for semester-length English I and II courses on highly short notice to facilitate sudden substitute instruction.• Integrated class instruction with my concurrent role as a tutor, connecting new students to available tutoring resources and balancing time aiding my students and all others in my Learning Specialist role.



Northwestern State University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Aug 2009 - May 2011

  • Supported Department of Language and Communication with student instruction/evaluation and department administrative duties. • Developed an Excel-based visit/usage tracking system for the NSU Writing Center, enabling the center to accurately measure and report student activity to department/university administrators. • Led presentations to the NSU student body on understanding plagiarism and best practices for proper source citation. • Supported Department of Language and Communication with student instruction/evaluation and department administrative duties. • Developed an Excel-based visit/usage tracking system for the NSU Writing Center, enabling the center to accurately measure and report student activity to department/university administrators. • Led presentations to the NSU student body on understanding plagiarism and best practices for proper source citation.



Nicholls State University

• Higher Education
• 700 & Above Employee

• Writing Consultant

  • Aug 2006 - Dec 2008

  Duties: • Aided students to develop long-term skills and confidence as academic/professional writers. • Developed instructive worksheets, presentations for students on grammar and document style guides. • Attained Level III College Reading and Learning Association (CRLA) certification. Duties: • Aided students to develop long-term skills and confidence as academic/professional writers. • Developed instructive worksheets, presentations for students on grammar and document style guides. • Attained Level III College Reading and Learning Association (CRLA) certification.