Experience

City of Manitowoc

• United States
• Government Administration
• 1 - 100 Employee

• Visitor Services Clerk

  • May 2021 - Present

  This position is responsible for supervision of the museum from a safety and security perspective, but also has extensive public contact. This position opens and closes the galleries to the public on a daily basis, patrols the galleries, mansion and classroom spaces during open hours to deter theft, vandalism and monitor public safety. This position is also the main museum contact person on the weekends. This person greets and directs visitors throughout the museum; tabulates the number of… Show more This position is responsible for supervision of the museum from a safety and security perspective, but also has extensive public contact. This position opens and closes the galleries to the public on a daily basis, patrols the galleries, mansion and classroom spaces during open hours to deter theft, vandalism and monitor public safety. This position is also the main museum contact person on the weekends. This person greets and directs visitors throughout the museum; tabulates the number of visitors who enter; answers the telephone offering information about the museum and programs; registers visitors for special events; monitors building usage by other organizations, and assists when possible with booking events on weekends. -Opens and closes the building. -Is responsible for setting alarms, turning on/off lights, checking for object location and damage to a collection object. -Patrols the exhibit areas, the mansion and classroom spaces during open hours for safety and prevention of vandalism or theft, enforcing museum policy for patron behavior. -Greets and monitors visitor traffic, records attendance, and assists organizations who rent the facility. -Assists visitors and telephone respondents with questions and information. -Assists visitors with purchases. -Handles problem or disruptive behavior in appropriate manner. -Registers participants for special events, classes, programs and tours. -Performs first response safety if necessary and contacts emergency personnel. -Completes any necessary incident reports. -Check for potential safety hazards while circulating the building. -Checks for potential maintenance problems while circulating the building. -Turns in a check sheet recording temperature and humidity, as well as a checklist of tasks for open/closing. -Performs light maintenance during weekends as necessary. -Reports to the reception desk staff or next security guard to continue information flow. -Perform other duties as assigned. Show less



Upwork

• United States
• Software Development
• 700 & Above Employee

• Leadership Copywriter

  • Sep 2015 - Present

  -Develop content to be used in digital marketing efforts -Consult on firm's marketing strategy -Write search engine optimized copy



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• Group Fitness Instructor

  • Jun 2010 - Present

  -Lead group exercise classes -Create promotional material for classes -Work special events (certifications, clinics, etc.) -Obtain relevant training -Be a team player to achieve overall Y strategic goals

• Lifestyle Center Attendant

  • Sep 2018 - Feb 2019

  ESSENTIAL FUNCTIONS: 1. Provides guidance in proper exercise technique and variation of exercises to meet goals 2. Assists member-clients in establishing effective fitness-wellness goals and develops the most effective 3. Motivates clients and serves as a training partner 4. Maintains a safe and clean exercise environement within the YMCA LIfestyle Center 5. Follows all quality assurance and othe policies and procedures of the Fitness Center 6. Maintains all required… Show more ESSENTIAL FUNCTIONS: 1. Provides guidance in proper exercise technique and variation of exercises to meet goals 2. Assists member-clients in establishing effective fitness-wellness goals and develops the most effective 3. Motivates clients and serves as a training partner 4. Maintains a safe and clean exercise environement within the YMCA LIfestyle Center 5. Follows all quality assurance and othe policies and procedures of the Fitness Center 6. Maintains all required certifications 7. Adjusts schedule as needed to accommodate the needs of new and existing member-clients YMCA Competencies (Leader): -Relationships: Builds rapports and relates well to others. -Inclusion: Works effectiviely with people of different backgrounds, abilities, opinions, and perceptions. -Innovation: Embraces new approaches and discovers ideas to reate a better member experience. -Quality Results: Strives to meet or exceed goals and deliver a high-value experience for membres. -Self-Development: Pursues self-development that enhances job performance.



Capitol Civic Centre

• United States
• Performing Arts
• 1 - 100 Employee

• Marketing Intern

  • Jan 2015 - May 2015

  -Conducted marketing research via phone and e-mail and drafted a report of data -Engaged in direct marketing initiatives -Developed a Twitter strategy for organization to launch -Drafted a comprehensive marketing plan for increasing sales of rentals of facilities -Developed digital marketing & social media strategies, including: Facebook, YouTube, Instagram, Google+, and Pinterest



Silver Lake College

• United States
• Higher Education
• 1 - 100 Employee

• President

  • May 2014 - May 2015

  -Linked student body and executive administration of the College, including the President and Dean. -Lead team of three officers (Vice President, Treasurer, and Secretary), and Class Representatives. -Conducted meetings and enacted legislative decisions to promote College's goals, mission, and vision. -Sat on academic committees, devising curriculum proposals to Professors. -Represented student body at College functions and meetings. -Managed Facebook page in order to increase… Show more -Linked student body and executive administration of the College, including the President and Dean. -Lead team of three officers (Vice President, Treasurer, and Secretary), and Class Representatives. -Conducted meetings and enacted legislative decisions to promote College's goals, mission, and vision. -Sat on academic committees, devising curriculum proposals to Professors. -Represented student body at College functions and meetings. -Managed Facebook page in order to increase College community interaction via social media. -Developed and executed strategy for organizational advancement. -Leadership succession planning and mentorship program with Vice President. -After graduation, serve as Senior Advisor per request of current President. Show less



Kelly Leadership Group, LLC

• Professional Training and Coaching
• 1 - 100 Employee

• Mentee

  • Jan 2013 - May 2015

  -Mentorship program with KLG (http://www.kellyleadershipgroup.com/index.html), and mentored by Mr.Alonzo Kelly, Founder and CEO.



YMCA of the USA (National Resource Office)

• United States
• Non-profit Organizations
• 700 & Above Employee

• Marketing & Promotions Intern

  • Nov 2013 - Jul 2014

  -Managed YouTube content to increase community interaction. -Created content for Facebook page to enhance social media marketing effort. -Managed Google+ account and linked content to website, blog, YouTube, and Facebook. -Created LiveSTRONG Program video testimonials, created QR Code for each. -Served as events photographer, edited photos, and uploaded them to social media.



Mad About Music Store

• Sales Associate

  • May 2013 - Sep 2013

  Manitowoc, WI -Sales of retail merchandise (including musical instruments and equipment) -Sales of services (including instrument repairs/rentals and music lessons) -Balanced register and record transactions -Customer service (in person and over phone) -Served as active manager when store owner out of building -Tracked inventory and ordered supplies -Created in-store promotional and advertising material



City of Manitowoc

• United States
• Government Administration
• 1 - 100 Employee

• Playground Leader

  • Jun 2012 - Aug 2013

  -Led youth ages 5-8 in enrichment activities -Created activity plans -Ensured safety of children -Communicated with parents about upcoming events -Supervised children when on field trips -Acted as a leader by example to the children