Experience

Neighborhood House

• United States
• Individual and Family Services
• 1 - 100 Employee

• Housing Stability Manager

  • May 2022 - Present

  Greater Seattle Area • Provide management and leadership to ensure that all programs in the Housing portfolio are compliant and responsive to community and participant needs. • Recruit, hire, train and supervise qualified staff in alignment with Neighborhood House values and other program requirements. • Set clear expectations, create individual and project goals, mediate conflict and promote employee growth and development.

• Housing Stability Supervisor

  • Nov 2021 - May 2022

  Greater Seattle Area • Supervised and provided oversight and case planning support for a team of 8 Housing Advocates that work directly with unhoused clients enrolled in Rapid Rehousing programs. • Assessed staff development needs, provided appropriate on-going professional training and appraised performances of staff by providing formal and informal feedback and goal planning. • Analyzed program data to ensure data integrity and compliance with documentation requirements of program contracts.

• Housing Stability Coordinator

  • Dec 2019 - Nov 2021

  Greater Seattle Area • Compiled all support service requests (move-in deposits, monthly rent payments, etc.) for clients to ensure eligibility, accuracy and completeness. • Facilitated housing search activities with clients by attending site visits, providing rental application assistance and inspecting housing units using Housing Quality Standards (HQS) to meet program guidelines. • Conducted landlord liaison and community outreach activities in order to secure stable housing units for clients throughout… Show more • Compiled all support service requests (move-in deposits, monthly rent payments, etc.) for clients to ensure eligibility, accuracy and completeness. • Facilitated housing search activities with clients by attending site visits, providing rental application assistance and inspecting housing units using Housing Quality Standards (HQS) to meet program guidelines. • Conducted landlord liaison and community outreach activities in order to secure stable housing units for clients throughout King County.

• Housing Outreach and Intake Navigator

  • Jan 2018 - Dec 2019

  Greater Seattle Area • Assessed McKinney-Vento qualified homeless families to determine eligibility status for the Student Family Stability Initiative (SFSI), a short term rental assistance program serving the Highline and Tukwila School Districts. • Conducted comprehensive assessments of unaccompanied homeless youth to identify immediate needs and refer accordingly to Coordinated Entry for All (CEA) and/or homeless youth service providers. • Facilitated program orientation sessions for McKinney-Vento… Show more • Assessed McKinney-Vento qualified homeless families to determine eligibility status for the Student Family Stability Initiative (SFSI), a short term rental assistance program serving the Highline and Tukwila School Districts. • Conducted comprehensive assessments of unaccompanied homeless youth to identify immediate needs and refer accordingly to Coordinated Entry for All (CEA) and/or homeless youth service providers. • Facilitated program orientation sessions for McKinney-Vento qualified homeless families.

• Housing and Employment Case Manager II

  • Mar 2017 - Jan 2018

  Greater Seattle Area • Partnered with Catholic Community Services and Multi-Service Center personnel to assess and enroll clients experiencing homelessness in employment navigation services and refer to employment programs. • Provided advocacy-based case management services by collaborating with clients to develop effective plans for obtaining and maintaining employment.



Friends of Youth

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• DCS Bilingual Case Manager

  • Sep 2015 - Dec 2016

  Renton, WA • Maintained a revolving caseload of up to 8 Department of Children’s Services (DCS) at-risk male adolescent refugees in a therapeutic staff secure treatment program and successfully reunified 9 youth with family members in the United States. • Screened and interviewed youth during the intake orientation process to assess initial mental health and special needs and explore potential family reunification options. • Collaborated with program staff and Office of Refugee Resettlement (ORR)… Show more • Maintained a revolving caseload of up to 8 Department of Children’s Services (DCS) at-risk male adolescent refugees in a therapeutic staff secure treatment program and successfully reunified 9 youth with family members in the United States. • Screened and interviewed youth during the intake orientation process to assess initial mental health and special needs and explore potential family reunification options. • Collaborated with program staff and Office of Refugee Resettlement (ORR) officials weekly for goal planning, review and consultation to determine appropriate placement options for each youth.

• Bilingual Youth Counselor

  • May 2012 - Aug 2015

  Renton, WA • Supervised and coordinated activities for 8-12 at-risk youth in a residential treatment setting. • Established treatment goals and created weekly treatment plans in addition to case file management for sexually aggressive youth. • Facilitated Dialectical Behavior Therapy (DBT) groups to assist youth in improving emotion regulation and interpersonal communication skills. • Utilized conflict resolution and De-escalation techniques to ensure a safe and healthy environment for staff… Show more • Supervised and coordinated activities for 8-12 at-risk youth in a residential treatment setting. • Established treatment goals and created weekly treatment plans in addition to case file management for sexually aggressive youth. • Facilitated Dialectical Behavior Therapy (DBT) groups to assist youth in improving emotion regulation and interpersonal communication skills. • Utilized conflict resolution and De-escalation techniques to ensure a safe and healthy environment for staff and residents.



AmeriCorps

• Government Administration
• 700 & Above Employee

• Volunteers of America Western Washington VISTA Member

  • Apr 2011 - Apr 2012

  Sultan, WA • Administered client intake services for the Sultan Food Bank in addition to training groups of 8-10 youth and adult volunteers to properly distribute food to clients. • Designed and facilitated a 14 hour training program for teen judges of the Sky Valley Teen Court along with coordinating all Teen Court trials and meetings. • Co-Supervised and developed activities for Safe Stop, a bi-weekly after-school program for local youth aged 11-18.



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Volunteer Leader

  • May 2007 - May 2008

  • Managed logistical and administrative affairs of a Peace Corps Regional Office that provided technical support to 20 Peace Corps Volunteers. • Developed, secured funding, and implemented a nutrition and self-esteem improvement project at a local senior citizen center.

• Agriculture Extension Volunteer

  • Jan 2005 - Apr 2007

  • Motivated and successfully trained 24 local farmers to improve the quality of harvests by utilizing proper management techniques such as seed selection and pest management. • Organized and planted 32 vegetable gardens with local families as a way to decrease levels of malnutrition in 8 rural Bolivian communities.



Student Conservation Association

• United States
• Environmental Services
• 400 - 500 Employee

• Plant Propagation Assistant

  • Apr 2004 - Oct 2004

  • Collected and catalogued over 60 different plant species for a native plant nursery at North Cascades National Park.



EarthCorps

• United States
• Environmental Services
• 1 - 100 Employee

• Global Leadership and Environmental Restoration Trainee

  • Jan 2003 - Dec 2003

  Greater Seattle Area • Restored native plant landscapes through intensive invasive species removal in addition to designing and implementing planting plans for parks and restoration sites throughout King County.

• National Civilian Community Corps Volunteer

  • Jan 2002 - Nov 2002

  • Tutored and mentored at-risk students at an alternative middle school in Denver, Colorado.