Experience

LiveRamp

• United States
• Advertising Services
• 700 & Above Employee

• Director, Technical Program Management

  • Apr 2022 - Present

  - Lead an amazing team of over 12 amazing TPMs- Improved OKRs and quarterly planning for the entire product and engineering organization leading to more predictable deliveries quarter over quarter (> 80% committed to completed)- Implemented weekly program status communication to the C-suite providing transparency and helping to build trust with stakeholders across the organization

• Senior Staff Technical Program Manager

  • May 2020 - Apr 2022



Sony Interactive Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Staff Program Manager

  • Apr 2019 - May 2020

  Responsible for key programs and features for the next-gen console experience. Responsibilities include: - Scrum master for central team building a critical part of the player experience for next-gen - Responsible for helping the team plan, document, and execute features requiring numerous dependencies across the organization (and timezones) - Responsible for programs that cut across the entire organization to pull information together, drive visibility, and minimize risk for all next-gen experiences - Participation in small strike team generated from employee feedback services for PMO organization to help provide insight and suggestions on how to tackle improvements Show less



Hulu

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Senior Technical Program Management Lead

  • Jan 2018 - Apr 2019

  Led and managed the technical program management team for platform engineering within Hulu. Our team was responsible for driving major initiatives that cut across the entire organization, such as:- Large scale data center migration- Transition of services to the cloud- Overhaul of our CI/CD pipeline and deployment orchestration platform- Operational readiness for large scale user events on live TVResponsible for all aspects of the program:- Executive communication and updates- Overall program rollup and roadmaps- Team agile practices, helping to drive planning and execution of work- Retrospectives and process of continuous improvement Show less

• Technical Program Manager

  • Jun 2016 - Jan 2018

  Scrum master for development team that builds Viewer Experience tools. Relationship management, planning, development, and team retrospective processes. Established measurement of core metrics to help drive team improvement. Responsible for operational readiness initiatives such as drafting new incident management procedures, getting buy-in, and executing roll out. Integrated new reliability engineering group into the process to drive continuous improvement and stability. Helped establish stress testing initiative to build confidence in key systems.Cross team program management for virtual reality product. Responsible for bringing people together, driving planning, and execution across multiple offices. Show less



Blizzard Entertainment

• United States
• Entertainment Providers
• 700 & Above Employee

• Lead Program Manager, Engineering Systems, Battle.net

  • Sep 2015 - Jun 2016

  Product owner for real-time data platform delivering operational metrics. Helped guide the team's agile development process to meet key deadlines.

• Senior Producer, Platform Services

  • Jul 2014 - Sep 2015

  Led teams in an agile development environment delivering multiple components of the test automation platform. Helped drive company wide stress testing initiative to drive operational excellence and service availability.

• Senior Producer

  • Mar 2011 - Jul 2014

  Senior Producer for the development team working on an in-house customer service application. Responsible for:- Scheduling and resource management- Assisting in prioritization of features- Execution of vision and goals- Communicating with stakeholders across the company- Managing and mentoring other producers

• Producer

  • Jan 2008 - Mar 2011

• Associate Producer

  • Jan 2007 - Jan 2008

• Security Project Manager / IT Audit Analyst

  • Apr 2006 - Jan 2007

• In-game Support Representative

  • Mar 2004 - Apr 2006