Experience

Blue Bottle Coffee

• United States
• Food and Beverage Services
• 500 - 600 Employee

• Barista

  • Sep 2023 - Present

  • Thoughtfully anticipate and address guests’ needs and concerns with a friendly manner to provide consistently excellent customer service. • Intentionally build rapport with 50+ regular guests, memorizing names/custom orders, to promote brand loyalty and personalized guest experiences. • Collaborate with team to ensure quality and timely drink and food preparation during weekend rushes of up to $1000/hour.

• Assistant Cafe Leader

  • Sep 2022 - Sep 2023

  • Collaborated with the Cafe Leader to launch and drive all cafe and company initiatives and complete routine operational tasks to achieve business goals. • Developed team members through 1:1s and coaching to enhance team and guest experience. • Built feedback loops with the team to continuously improve inclusive teamwork, communication, and task completion.

• Shift Lead

  • Apr 2022 - Sep 2022

  • Served as a Learning Coach, leading 3 new baristas through skill build sessions to train technical and interpersonal skills. • As Leader on Duty, thoughtfully anticipated and directed work to manage team and guest needs to promote positive team morale and exceptional hospitality experiences. • Worked with Cafe Leader and other Leads to ensure compliance of all food and workplace safety standards.

• Barista

  • Apr 2021 - Apr 2022



InterVarsity Christian Fellowship/USA

• United States
• Religious Institutions
• 700 & Above Employee

• Administrative Assistant

  • Sep 2019 - Sep 2020

  • Streamlined remote department performance and team agility through schedule and Zoom coordination, Google Suite management, and actionable follow up for 4+ weekly meetings. • Managed employee changes including hiring, onboarding, and salary changes for department staff through Workday. • Facilitated annual staff performance reviews and monthly team learning and debrief through feedback surveys. • Proactively managed the National Director’s expense reports, meeting and travel… Show more • Streamlined remote department performance and team agility through schedule and Zoom coordination, Google Suite management, and actionable follow up for 4+ weekly meetings. • Managed employee changes including hiring, onboarding, and salary changes for department staff through Workday. • Facilitated annual staff performance reviews and monthly team learning and debrief through feedback surveys. • Proactively managed the National Director’s expense reports, meeting and travel calendar, and team communications to facilitate the development of resource toolkits for 1500+ staff.

• Campus Ministry Intern

  • Jul 2018 - Jun 2020

  • Recruited and developed teams of 5-7 student leaders in building community of peers through social events, consistent connection, and follow-up from outreach to 200+ student contacts each semester. • Doubled membership of student chapter at California State University, Northridge as one of two staff on campus. • Partnered with and maintained relationships with 20+ fellowship alumni and local organizations to raise $12,000+ in chapter funding each year. • Coordinated finances… Show more • Recruited and developed teams of 5-7 student leaders in building community of peers through social events, consistent connection, and follow-up from outreach to 200+ student contacts each semester. • Doubled membership of student chapter at California State University, Northridge as one of two staff on campus. • Partnered with and maintained relationships with 20+ fellowship alumni and local organizations to raise $12,000+ in chapter funding each year. • Coordinated finances, transportation logistics, and meeting agendas for semesterly fellowship-wide conferences of 150+ students.



UCLA Center for Health Policy Research

• Greater Los Angeles Area

• Student Administrative Assistant

  • Feb 2016 - Jun 2018

  • Performed daily office maintenance to support senior personnel from the Finance, HR, and Data Access Center departments. • Updated and maintained filing systems including five years of financial documents and confidential employee files. • Maintained master budget sheet and identified sources of fund discrepancies to ensure accurate records for 40+ financial partners. • Edited formatting of the California Health Interview Survey (CHIS) to enhance comprehension and accessibility. • Performed daily office maintenance to support senior personnel from the Finance, HR, and Data Access Center departments. • Updated and maintained filing systems including five years of financial documents and confidential employee files. • Maintained master budget sheet and identified sources of fund discrepancies to ensure accurate records for 40+ financial partners. • Edited formatting of the California Health Interview Survey (CHIS) to enhance comprehension and accessibility.