Steward Assistant

• Sep 2019 - Present

Cabin Manager/Chief Hotel

• Apr 2018 - Present

Cabin Crew Manager responsible for the oversight and scheduling of all Cabin Crew aboard the HSV Alakai~a.k.a the CAT Ferry operating seasonally between Maine and Nova Scotia.

QA Team

• Mar 2017 - Apr 2018

Patient Care Coordinator

• Apr 2012 - Mar 2017

Responsibilities include assisting clients with activities of daily living. Communicating and coordinating treatment plans with family members. Responsibilities include assisting clients with activities of daily living. Communicating and coordinating treatment plans with family members.

Energy Intake Specialist

• Sep 2014 - May 2015

Assisted eligible low-income households pay for winter energy services. Interviewed customers to determine nature and degree of need. Supported individuals in completing benefit enrollment applications and data entry related to corresponding programs. Provided excellent customer service to program participants and accurately responded to inquiries about the program. Referred customers to community resources and other organizations as needed, determining customer's eligibility for financial assistance. Show less

Direct Care Counselor

• May 2011 - May 2012

Conducted intake and financial eligibility determination, provided ongoing case management ensuring regular service contact. Entered and maintained accurate and up to date case notes. Adhered to all state and federal rules and regulations. Utilized assessment tools to match client skills and abilities with needs. Developed individual employment plans based on clients' interests. Familiarized clients with resources available to them based on their needs. Maintained professional boundaries and followed all company safety policies. Show less

Crisis Care Coordinator

• Oct 2008 - May 2011

Screened prospective clients for inpatient drug and alcohol rehabilitation programs. Nurtured strong interpersonal relationships with clients. Educated clients about the disease of addiction and the resources available to help them. Mentored and supported clients from intake through all aspects of recovery including the 12 step process. Implemented continuity of care procedures and coordinated the provision of ongoing prescreening assessments for patients. Screened prospective clients for inpatient drug and alcohol rehabilitation programs. Nurtured strong interpersonal relationships with clients. Educated clients about the disease of addiction and the resources available to help them. Mentored and supported clients from intake through all aspects of recovery including the 12 step process. Implemented continuity of care procedures and coordinated the provision of ongoing prescreening assessments for patients.

International Flight Attendant

• Sep 1995 - Aug 2000

Sought to ensure the safety and comfort of passengers. Maintained compliance with all FAA rules and regulations. Sought to ensure the safety and comfort of passengers. Maintained compliance with all FAA rules and regulations.