Experience

CM Solutions

• France
• Arts & Crafts
• 1 - 100 Employee

• Change Control Analyst I - So Cal Gas

  • Apr 2023 - Present

  •Support and manage changes incurred on projects during the Engineering and Construction Stages; currently supporting multiple projects for the GTTS and PSEP portfolios valuing from 10k up to 350M. •Execute the Change Control Process by entering and auditing all RFI/RFC/CCO documentation within respective project logs, SharePoint Trackers, and Monthly End Reports. •Collaborate with Project Managers and other key stakeholders to discuss project matters such as the contract RFP process and contractual alignment with the Contractor(s) abiding by the Change Control procedures. •Evaluate and review Project Master Service Agreements and Release Orders to validate Request for (RFI/RFCs) Contractually. Show less



Loma Linda University

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jan 2022 - Present

  •Collaborates with Academic and EPIC Project managers regarding Preventive Medicine Practice provider’s clinical certifications, schedules, patient data, and Compliance requirements.•Performs audits on Lifestyle Medicine Practice medical students to ensure completion of required certification and updates as needed. •Maintains, updates, and provides records of Lifestyle Preventive Medicine daily data log by courses. Utilizes and creates templates for timely and efficient record-keeping.•Assists LLU Associate Professors and Directors with projects related to School of Medicine Students and Lifestyle Specialty to ensure students’ requirements are on track for graduation.•Attends and summarizes Lifestyle Medicine Practice physician’s meetings and lectures to update curriculum as required.•Participates in CU Quality Improvement (QI) initiatives and metrics. Participates in practice’s process and performance improvement activities and initiatives. Ensures Compliance with all infection control standards. Demonstrates commitment and ability to advance diversity and inclusion.•Schedules meetings for the Preventive Medicine Practice administrators, LLU faculty, and LLU students. Facilitates reservations for the Preventive Medicine Practice team’s various workshop activities. Acts as the “go-to” for any departmental equipment issues or submits work orders as needed. Show less

• Patient Service Representative

  • Oct 2021 - Dec 2021

  •Acknowledges and welcomes patients and visitors; sets the tone for a positive experience.•Checks patients in and out for appointments, schedules follow-up appointments at time of discharge.•Verifies patient and insurance information, while accurately documenting necessary modifications into EPIC.•Answers multiple phone lines in order to fulfill patient needs over the phone.•Monitors provider schedules daily to ensure that all open appointment slots are filled same day and schedules are free of roadblocks.•Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy.•Collects and processes patient copays and balances drawer daily.•Establishes and maintains effective working relationships with physicians, providers, staff and patients, students, and management. Recognizes and responds appropriately to urgent/emergent situations according to protocols. •Participates in CU Quality Improvement (QI) initiatives and metrics. Participates in practice’s process and performance improvement activities and initiatives. Ensures compliance with all infection control standards. Demonstrates commitment and ability to advance diversity and inclusion.•Ensures that the service expectations of both internal and external customers are met and/or exceeded.•Assist incoming LLU students with requirements during registrations Open Enrollment for fall, winter, spring, and summer quarters. Provide information of current LLU Student Health protocols for Pre-entrance health requirements, Covid-19 requirements, and annual registrations requirements.•Communicate directly with Clinic Manager and Director to address unusual situations.•Serves as a champion for patient safety. Performs all other duties/responsibilities as assigned. Show less



Loma Linda University Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• PSR Float 1

  • Aug 2021 - Oct 2021

  •Traveled to various LLUHC Clinics to provide front office coverage requested by management. •Communicate closely with each department supervisor to execute front office duties for each clinic. •Responsible for telephones, patient check-in and check out processes, verify insurances, and scheduling appointment. •Performs and manages all assigned tasks and clerical responsibilities. •Accountable for the collection and posting of patient payments if applicable to their encounter visit. •Traveled to various LLUHC Clinics to provide front office coverage requested by management. •Communicate closely with each department supervisor to execute front office duties for each clinic. •Responsible for telephones, patient check-in and check out processes, verify insurances, and scheduling appointment. •Performs and manages all assigned tasks and clerical responsibilities. •Accountable for the collection and posting of patient payments if applicable to their encounter visit.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jul 2019 - Apr 2021

  •Collaborated with the Store Manager to execute store daily operations as well as Starbuck’s mission and values. •Performed opening/closing shifts, Covid-19 check-ins, Daily Orders, Cash-handling, inventory/department counts, daily pull-to-thaw of food, called in equipment for maintenance, communicated the Daily Plan, and delegated the store’s overall Safety and Cleanliness. •Accountable for recording sales per day part to calculate customer ticket averages. •Deployed 4-8 team partners at a time. Assigning tasks to ensure safety and cleanliness of the store while operating. Provide coaching and learning opportunities to partners when necessary. Show less

• Barista

  • Jan 2016 - Jun 2019

  • Create a warm and welcoming environment for customers. Be aware of customer cues to create a personalized experience• Communicate with Shift Supervisors about offers, promotions and product knowledge• Follow Starbucks Standard Roles and Routines guidelines, proper cash-handling procedures and drink crafting standards• Craft and memorize beverage orders, continuing to practice beverage crafting skills• Assess all store areas for visual cues for restocking and cleanliness to prepare for the next shift’s duties Show less