Experience

Solvadis Group

• Chemicals
• 1 - 100 Employee

• Internal Account Manager

  • Mar 2019 - Present



Accuride International GmbH

• Allemagne

• Inside Sales

  • Nov 2015 - Feb 2019

  Management of an international customer portfolio including distributors and OEM, located in various coutries such as: France, Italy, Spain, Germany, Turkey, Asia, South Africa, USA... Processing of quotations, orders, customer requests and complaints. Providing technical support. Processing of delivery schedules and forecasts for OEM customers. Daily contact with international customers, business partners, production plant and engineering office. Management of an international customer portfolio including distributors and OEM, located in various coutries such as: France, Italy, Spain, Germany, Turkey, Asia, South Africa, USA... Processing of quotations, orders, customer requests and complaints. Providing technical support. Processing of delivery schedules and forecasts for OEM customers. Daily contact with international customers, business partners, production plant and engineering office.



Acushnet GmbH

• Limburg an der Lahn Germany

• Customer service coordinator

  • Feb 2015 - Sep 2015

  Management of various customers located in Germany, Switzerland and Austria. Processing of quotations, orders, customer complaints and requests. Management of various customers located in Germany, Switzerland and Austria. Processing of quotations, orders, customer complaints and requests.



Weber France SAS

• Assistante commerciale import SAV

  • Jan 2012 - Jan 2015

  Gestion d'un portefeuille clients: offres, commandes, gestion des réclamations produits et demandes techniques, suivi qualité, suivi des livraisons, gestion d'un planning de techniciens itinérants, planification d'enlèvements, facturation, avoirs etc. Coordination des flux d'informations, rôle d'intermédiaire entre la maison mère en Allemagne et les clients français. Gestion d'un portefeuille clients: offres, commandes, gestion des réclamations produits et demandes techniques, suivi qualité, suivi des livraisons, gestion d'un planning de techniciens itinérants, planification d'enlèvements, facturation, avoirs etc. Coordination des flux d'informations, rôle d'intermédiaire entre la maison mère en Allemagne et les clients français.



Radiall

• France
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Assistante export

  • Sep 2010 - Sep 2011

  Gestion d'un portefeuille clients et distributeurs internationaux. Offres, commandes, litiges, réclamations, suivis livraisons etc. Gestion d'un portefeuille clients et distributeurs internationaux. Offres, commandes, litiges, réclamations, suivis livraisons etc.