Experience

DKK

• Canada
• Manufacturing
• 1 - 100 Employee

• Ecommerce Growth Consultant

  • Nov 2022 - Present



Polymershapes

• United States
• Plastics Manufacturing
• 300 - 400 Employee

• Digital Growth Director

  • Sep 2021 - May 2023

  Executive leader over Marketing & Ecommerce departments working to drive growth across B2C and B2B channels including DTC, Amazon, and B2B lead generation & Ecommerce website. Executive leader over Marketing & Ecommerce departments working to drive growth across B2C and B2B channels including DTC, Amazon, and B2B lead generation & Ecommerce website.



Community Coffee

• United States
• Food and Beverage Services
• 400 - 500 Employee

• Associate Director - Digital Commerce & Customer Care

  • Jan 2021 - Aug 2021

  Senior leader over Digital Commerce & Customer Care strategy for Community Coffee. Directs 2 cross functional teams to support customers across all sales channels and grow Ecommerce, Click & Collect, and Grocery delivery sales.
  -Owned $XXm Digital Commerce P&L which included B2B and B2C DTC sales channels, Amazon, Sam's.com, Walmart.com, and Instacart.
  -Delivered more than 3X Net Revenue and over 2X EBITDA % growth in under three years
  -Outpaced coffee category growth for 3 years to nearly double CCC's national online market share. Show less

• Head Of Ecommerce & Customer Care

  • Jul 2018 - Jan 2021

  Community Coffee is the #1 family owned retail coffee company in America. As the Head of Ecommerce, I am the owner of Community Coffee's Omnichannel B2C and B2B ecommerce strategy and manage a $XX million P&L. I lead all cross-functional Ecommerce sales initiatives with teams in Marketing, Supply Chain, Technology and Finance to deliver exponential growth from Community Coffee's Direct-To-Consumer website and Dot Com retailers such as Amazon, Walmart, Macy's, etc.



CSGOShop LTD

• Greater Toronto Area, Canada

• Cofounder

  • Sep 2015 - Jul 2018

  Web UI/UX development, integrated systems architecture, customer service management, payment system development and fraud prevention in ecommerce, and brand development in niche markets.
  
  CSGOShop has tens of millions of page views, over 10 million transactions and has facilitated more than $25m in revenue in less than 4 years.
  
  At CSGOShop I brought together an extraordinary development team to design and create a digital items marketplace with a custom ERP (Enterprise Resource Planning) system. This marketplace facilitated players of the video game Counter Strike Global Offensive to conduct real time transactions for digital assets with fully automated delivery.
  
  As CEO of this ecommerce & tech enterprise I developed the vision and strategies for the organization. Controlled our P&L, set EBITDA goals, and managed company investments & acquisitions. I also managed our development team to quickly prototype and test emerging tech such as machine learning and blockchain technology. Show less



Ska Gaming LLC

• Baton Rouge, Louisiana Area

• Consultant

  • Aug 2013 - Sep 2015

  Management consultant for several tech startups to help accelerate growth, establish secure payment systems, and provide UI & UX development support. -Norganna's Addons Pty Ltd -TF2shop Ltd -CSGOShop Ltd Management consultant for several tech startups to help accelerate growth, establish secure payment systems, and provide UI & UX development support. -Norganna's Addons Pty Ltd -TF2shop Ltd -CSGOShop Ltd



Norganna's AddOns Pty Ltd

• Australia
• Computer Games

• Consultant

  • Mar 2013 - Dec 2014

  - Managed a team of six individuals to develop and manage the clients’ products - Managed social media, advertising, and business relationships - Helped organizations monetize their products, increasing profits 300% at Norganna’s Addons Ltd - Managed a team of six individuals to develop and manage the clients’ products - Managed social media, advertising, and business relationships - Helped organizations monetize their products, increasing profits 300% at Norganna’s Addons Ltd



Louisiana State University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • Sep 2009 - May 2014

  Worked as a laboratory assistant in high school and continued through college as part of a Federal Stem Scholarship at LSU. • Conducted Genetic, taxonomic, phylogenic, and morphological research on specimens in the Ichthyology collection utilizing equipment such a PCR thermal cycler, electrophoresis machine, UV transilluminator, etc. • Coauthored two scientific journal articles based off my research • Prepared chemical reagents, DNA PCR primers, other chemicals needed for the lab. Worked as a laboratory assistant in high school and continued through college as part of a Federal Stem Scholarship at LSU. • Conducted Genetic, taxonomic, phylogenic, and morphological research on specimens in the Ichthyology collection utilizing equipment such a PCR thermal cycler, electrophoresis machine, UV transilluminator, etc. • Coauthored two scientific journal articles based off my research • Prepared chemical reagents, DNA PCR primers, other chemicals needed for the lab.