Sr Membership Lead / Certified Personal Trainer / Youth Sports Instructor

• Jan 2023 - Present

The YMCA has really become a passion for me because of what it represents to the community. I've been working here for over 4 years, and I've worked in almost every department. I started in membership and learned just about everything there is to know about the Y. From there, I've adapted to whatever the YMCA needs. From training staff, to covering shifts as a lifeguard, to working on the wellness floor, to teaching a youth sports class. I consider myself a leader in the organization regardless of my title at any point in time. Now that I'm a Certified Personal Trainer, I look forward to the impact I can make. Show less

Membership Services

• May 2019 - Present

Part-time

Membership Coordinator

• Jan 2022 - Jul 2022

Stay-At-Home Dad / Entrepreneur / Tech Savy Consultant

• Mar 2017 - Present

I left Staples to be a stay-at-home dad for my son Landon. During this time I have done various freelance/independent contractor type jobs to bring in extra income and keep my skills sharp. Those jobs include being an Uber Driver, Merchandiser, Secret Shopper, and Technology Consultant. I left Staples to be a stay-at-home dad for my son Landon. During this time I have done various freelance/independent contractor type jobs to bring in extra income and keep my skills sharp. Those jobs include being an Uber Driver, Merchandiser, Secret Shopper, and Technology Consultant.

Driver

• Jun 2017 - Jun 2018

Sales Manager

• Sep 2015 - Feb 2017

The sales manager sees to it that the process and systems standards are being followed in providing service to customers. I am responsible for mentoring the sales team to increase productivity and profitability. I need to function as the general manager in circumstances that the manager will not be available which includes monitoring the merchandise movement, anticipating needs in store operations, and other administrative functions. The sales manager sees to it that the process and systems standards are being followed in providing service to customers. I am responsible for mentoring the sales team to increase productivity and profitability. I need to function as the general manager in circumstances that the manager will not be available which includes monitoring the merchandise movement, anticipating needs in store operations, and other administrative functions.

Account Executive

• Jun 2015 - Sep 2015

CornerStone Telephone is the single source of advanced communication and networking systems for businesses of all sizes. If you are a business or IT owner, we will empower you with functionality and control, so you can increase the productivity of your people. Whether you want to better manage growth or consolidate voice and data services, CornerStone has multiple configuration options that can be customized to meet your specific needs. CornerStone Telephone is the single source of advanced communication and networking systems for businesses of all sizes. If you are a business or IT owner, we will empower you with functionality and control, so you can increase the productivity of your people. Whether you want to better manage growth or consolidate voice and data services, CornerStone has multiple configuration options that can be customized to meet your specific needs.

Document Workflow Consultant

• May 2014 - Jun 2015

Find business customers and provide the following services: - Determine how to optimize their document workflow - Help them obtain products and/or services that will: - Meet their needs - Increase efficiency/control costs - Achieve their business goals Find business customers and provide the following services: - Determine how to optimize their document workflow - Help them obtain products and/or services that will: - Meet their needs - Increase efficiency/control costs - Achieve their business goals

Regional Sales and Service Manager

• May 2011 - Mar 2014

Managed 10 Sales and Service locations for a Sprint Preferred Retailer. The 10 locations are in New York, Vermont, and Massachusetts. Interview, hire, train, and manage employees, technicians, and store managers for each location. Provided insight and training on proper operations of each location. Prepare and Lead conference calls and meetings for the whole company on a weekly and monthly basis. Manage corporate expectations of the program as they continually change and expand over time. That included making sure the planogram was correct, shelves were stocked, employees were properly dressed and properly greeting customers, etc. Set goals, developed reward programs for performance, and stressed continual improvement plans. Lead outside marketing campaign for 10 locations to bring in additional business. Manage past customer callbacks and cold calling responsibilities to keep existing customers coming back and bring in new business. Appropriately handle employee and customer escalations/retention for all 10 locations. Revamped and reorganized the entire Service & Repair program to allow for better and more profitable operations. Show less

Store Manager

• Jun 2010 - May 2011

Managed all aspects of the store’s daily activities including inventory orders, store organization and cleanliness, general operations, employee hiring and retention, sales, and customer service. Sold cellular devices and accessories and managed the other salespeople in that particular location. Managed corporate expectations at a store level and focused on key metrics such as customer satisfaction, customer retention, sales per hour, and other productivity measures. Appropriately delegated duties and worked to promote from within to keep employees motivated and engaged. Show less

Lead Technician & Sales Representative

• Dec 2005 - Jun 2010

I Sold and repaired cell phones for a Sprint Preferred Retail store in Queensbury, NY. Required extensive knowledge of all products including pricing, features, plans, and changing technology. Worked with the Store Manager to handle customer escalations/retention. Strived to hit all sales and service goals set by Upper Management.