Justin Barrett

Senior Consultant at Infosys Portland
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Location
UK

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Credentials

  • Calypso Certified Front Office - Professional (V16.1)
    Calypso Technology
    Nov, 2022
    - Sep, 2024
  • Calypso Certified Front Office - Associate
    Calypso Technology
    Nov, 2021
    - Sep, 2024
  • Passed CFA Level 1
    CFA Institute
    Jun, 2019
    - Sep, 2024

Experience

    • Australia
    • Business Consulting and Services
    • 100 - 200 Employee
    • Senior Consultant
      • Apr 2023 - Present

      Procurement & Supply Chain Procurement & Supply Chain

    • United States
    • Software Development
    • 400 - 500 Employee
    • Business Analyst - FX/FX Derivatives/Liquidity Products
      • Nov 2020 - Mar 2023

      • Work as subject matter expert for FX, FX Options and Liquidity products on the Calypso platform. • Provide expert-level functional support resolving product integrity issues via Salesforce and through calls with the relevant users of the Calypso platform. • Work collaboratively with customers, product management and engineering to resolve product issues. • Manage & communicate progress on escalated issues requiring product or development and/or engineering intervention to resolve. • Validate and test all resolutions prior to customer delivery and follow up to ensure client satisfaction. • Use front office tools, remote access tools, etc. as needed to support customers’ use of products and validate issues, documenting issues in bug reporting or CRM systems. • Maintain subject matter expertise in a number of financial asset classes and associated market trends by monitoring current industry research publications. • Identify situations where professional services or additional implementation services may be warranted. • Mentor new Product Support team members. • Act as the main point of contact from the Customer Support vertical for a number of key customers with regular calls to provide more effective escalation, follow-up actions, driving retention and customer satisfaction Show less

    • Ireland
    • Accounting
    • 700 & Above Employee
    • Financial Instruments Consultant
      • Jan 2019 - Nov 2020

      • Lead Audit Engagements from a Valuations perspective, delegating tasks to analysts within the team. Liaised internally with audit staff and externally with clients to source all required information and to highlight any valuation variances or exceptions. • Built and updated financial models to value OTC instruments such as Interest Rate Swaps, Cross Currency Swaps, Basis Swaps, Inflation Swaps, Credit Default Swaps, Commodities, FX Forwards, Interest Rate Swaptions, Total Return Swaps, Options and illiquid fixed income securities • Performed the independent pricing of a wide range of financial instruments including exchange traded securities, debt instruments, and OTC products • Sourced relevant external data which consisted of descriptive information for each financial instrument as well as pricing data points. Assured the reliability of the pricing points • Developed ranges of acceptable prices and determination of variances and exceptions. Analysed the possible reasons for such variances and exceptions • Contributed in establishing a weekly market newsletter, outlining significant market movements, key events and developments occurring in the regional and global financial markets. The newsletter was then sent to all Partners, Directors and Managers within the Financial Services sector of KPMG Ireland and to external clients Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Process Specialist
      • Nov 2017 - Oct 2018

      • Developed and managed end-to-end projects and initiatives • Analysed large data sets in SQL and drew actionable insights from the data to ensure client satisfaction and improve processes. Increased Customer survey scores by 12% • Ensured that client team operations were in accordance with internal and external policies/procedures, and assisted in delivering evidence of compliance in response to audit requests • Developed and managed end-to-end projects and initiatives • Analysed large data sets in SQL and drew actionable insights from the data to ensure client satisfaction and improve processes. Increased Customer survey scores by 12% • Ensured that client team operations were in accordance with internal and external policies/procedures, and assisted in delivering evidence of compliance in response to audit requests

    • Financial Instruments Analyst
      • Sep 2016 - Oct 2017

Education

  • National University of Ireland, Galway
    Financial Mathematics and Economics, Science
    2012 - 2016
  • Marist College, Athlone, Co. Westmeath
    Leaving Certificate, 540

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