Experience

McEmtol Consulting Company

• Nigeria
• Telecommunications
• 1 - 100 Employee

• Data Analyst

  • May 2022 - Jun 2023

  Nigeria 1. Develop, implement, and review operational policies and procedures 2. Improve operational management systems, processes and best practices. 3. Train and supervise technical operation team. 4. Design report dashboard for monitoring business performance and decision making. 5. Define new data collection and analyze patterns and trend in datasets. 6. Develop report automation using Microsoft Excel, MS SQL and Power BI 7. Perform quality control and monitor operation… Show more 1. Develop, implement, and review operational policies and procedures 2. Improve operational management systems, processes and best practices. 3. Train and supervise technical operation team. 4. Design report dashboard for monitoring business performance and decision making. 5. Define new data collection and analyze patterns and trend in datasets. 6. Develop report automation using Microsoft Excel, MS SQL and Power BI 7. Perform quality control and monitor operation KPIs. 8. Manage and liaise with both internal and external stakeholders to ensure successful project delivery. 9. Set up and manage database from different data sources needed to facilitate the successful automation of operations and reporting process. Show less



Huawei Technologies

• United Kingdom
• Telecommunications
• 200 - 300 Employee

• Data /Report Analyst

  • Sep 2018 - Mar 2022

  Oriental building Victoria Island lagos • Use Microsoft Excel, BI, SQL and other dashboard tool sets to provide daily, weekly and monthly KPI and identifying key areas of improvement to the senior management • Build and Maintain customer database from different data sources which when implemented lead to a successful automation of all the customers for easy troubleshooting. • Convert data into actionable insights by predicting and modelling future outcome • Translating numbers and facts to inform strategic… Show more • Use Microsoft Excel, BI, SQL and other dashboard tool sets to provide daily, weekly and monthly KPI and identifying key areas of improvement to the senior management • Build and Maintain customer database from different data sources which when implemented lead to a successful automation of all the customers for easy troubleshooting. • Convert data into actionable insights by predicting and modelling future outcome • Translating numbers and facts to inform strategic business decisions • Identifying pattern and trends in data sets and defining new data collection and analysis processes

• Front Office Specialist

  • Mar 2018 - Aug 2018

  Oriental building, Victoria island lagos 1. Daily network monitoring 2. Receive escalation from customer via mail and phone calls. 3. Inform the customer service engineer (site Engineer) 4. Book a ticket and escalate the trouble ticket to Back office for resolution. 5. Follow up till the issue is resolved.