Experience

Cornerstone Services, INC

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Career Counselor

  • Sep 2017 - Present

  To date, successfully assisted over 50 individuals in finding and maintaining employment based on a person-centered philosophy. Provides comprehensive services including job assessments, job retention, job development, and case management. Supports individuals on-site during orientation, training, and until job stability is obtained. Conducts routine check-ins with individuals and management to ensure natural supports have been established. Effectively communicates with individual’s staff and family their successes and areas for improvement. Participates in student IEP meetings to share information of company employment services. Show less



Lover's Lane

• Retail
• 1 - 100 Employee

• Sales Associate

  • May 2022 - Present

  Greets and attends to customers on the sales floor. Provides excellent customer service by listening to customer needs. Sells the company's products using advanced product knowledge. Works as part of a sales team to achieve individual and store sales quotas. Greets and attends to customers on the sales floor. Provides excellent customer service by listening to customer needs. Sells the company's products using advanced product knowledge. Works as part of a sales team to achieve individual and store sales quotas.



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Aug 2017 - Present

  Trains new employees on cash registers, sales floor, merchandising, and customer service. Sets up merchandise in 3 store locations throughout Chicagoland area according to planograms. Helps customers with their purchases by providing creative solutions to satisfy their needs. Trains new employees on cash registers, sales floor, merchandising, and customer service. Sets up merchandise in 3 store locations throughout Chicagoland area according to planograms. Helps customers with their purchases by providing creative solutions to satisfy their needs.



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Shift Supervisor

  • 2019 - Oct 2021

  Lead a team of 3-8 people in the sustainability and recycling department. Collected recyclable waste from throughout the warehouse to then be sorted and disposed of properly. Lead a team of 3-8 people in the sustainability and recycling department. Collected recyclable waste from throughout the warehouse to then be sorted and disposed of properly.



Sandra Holdings - Pandora Jewelry Franchise

• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Jewelry and Design Specialist

  • Dec 2014 - Nov 2017

  Stocked, replenished, and organized inventory with accuracy and efficiency. Used consultative sales approach to successfully build relationships with customers. Provided excellent customer service to ensure even difficult situations were resolved in an appropriate manner. Stocked, replenished, and organized inventory with accuracy and efficiency. Used consultative sales approach to successfully build relationships with customers. Provided excellent customer service to ensure even difficult situations were resolved in an appropriate manner.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • Jun 2015 - Aug 2015

  Disney College Program Alumni Internship: Selected to return for summer alumni program to reprise merchandise role. Provided outstanding guest service in a fast pace work environment. Creative thinker with vast knowledge of Disney merchandise and where it was located on property. Acknowledgments: Received 10 outstanding guest service recognition cards from coordinators and management. Disney College Program Alumni Internship: Selected to return for summer alumni program to reprise merchandise role. Provided outstanding guest service in a fast pace work environment. Creative thinker with vast knowledge of Disney merchandise and where it was located on property. Acknowledgments: Received 10 outstanding guest service recognition cards from coordinators and management.



Charming Charlie

• United States
• Retail
• 700 & Above Employee

• Fashion Stylist

  • Jul 2011 - Jun 2015

  Maintained attractive merchandise displays, ensuring strategic placement of products to maximize purchases. Assisted other team members when necessary in handling cash registers, organizing inventory room, processing product, and displaying product. Helped with inventory, processing markdowns, and visual changes. Maintained attractive merchandise displays, ensuring strategic placement of products to maximize purchases. Assisted other team members when necessary in handling cash registers, organizing inventory room, processing product, and displaying product. Helped with inventory, processing markdowns, and visual changes.



Special Interest Answering

• United States
• Telecommunications

• Phone Representative

  • May 2014 - Aug 2014

  Provided operator assistance to incoming callers by answering, directing and transferring calls. Provided professional, friendly customer service to customers and the community. Additional services included delivery of excellent customer service and resolve inquires. Provided operator assistance to incoming callers by answering, directing and transferring calls. Provided professional, friendly customer service to customers and the community. Additional services included delivery of excellent customer service and resolve inquires.



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Cast Member

  • Jun 2013 - Jan 2014

  Delivered daily guest service for a Fortune 100 Company Responsible for ensuring guest satisfaction by giving prompt, friendly and knowledgeable service Accomplishment: Glow Team: Part of a team of select trusted cast members to manage a money belt and merchandise across property. Acknowledgments: Received 12 outstanding guest service recognition cards from coordinators and management. Delivered daily guest service for a Fortune 100 Company Responsible for ensuring guest satisfaction by giving prompt, friendly and knowledgeable service Accomplishment: Glow Team: Part of a team of select trusted cast members to manage a money belt and merchandise across property. Acknowledgments: Received 12 outstanding guest service recognition cards from coordinators and management.



Justice

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2012 - Jun 2013

  Provided high-quality customer service to optimize customer purchasing and payment process. Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions. Educated customers on available product options to meet and exceed customer service experience. Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention. Provided high-quality customer service to optimize customer purchasing and payment process. Managed and maintained displays as indicated by planograms, end cap, and bulk stack instructions. Educated customers on available product options to meet and exceed customer service experience. Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Electronic Specialist

  • Oct 2012 - Jan 2013

  Educated customers on product and service offerings. Communicated information to customers about product quality, value and style. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Educated customers on product and service offerings. Communicated information to customers about product quality, value and style. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.