Experience

Medaille University

• Higher Education
• 200 - 300 Employee

• Public Safety Officer

  • 2007 - Present

  Ensure the safety and well-being of others for a campus population of over 3,000 for academic, athletic or special campus events as directed by campus policies and procedures. Conduct investigations into crimes and incidents while maintaining all proper documentation records in accordance with state laws and practices. Works a variety of shifts, to include day, evening, nights, weekends Maintained log book on daily activities. Completed necessary detailed incident reports and notified necessary campus departments for follow-through actions pertaining to incidents. Able to respond to Public Safety calls in a positive manner to campus and provide a safe resolution to the call; demonstrate ability to interact with all campus faculty, students and non-faculty employees. Responds to emergency and non-emergency calls for a diverse campus population of over 3,000 Ensure the safety of individuals during events being held on campus property. Patrol campus properties and buildings, escorted individuals around campus for added security crime deterrent Assist other law enforcement agencies involved in emergency response and other enforcement activities Monitor Surveillance cameras regularly; responsible for making keys and troubleshooting lock issues on campus; Demonstrate with confidence in multi-tasking with campus patrols, departmental duties and incident resolution. Achieved New York State Basic Peace Officers Course, 2007 Show less



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Security Guard

  • 2011 - 2013

  Supervised logistics for tractor trailer security measures of shipped goods for unloading and verified all shipping documents compared to inbound trailer loads. Responsible for the safety of employees and customers inside the bank; demonstrated trained ability to react to a fast-paced impending crisis to secure safe environment for bank patrons. Patrolled the interior of the bank following strict bank protocols and procedures. Patrolled company buildings after business hours for fire watch and to make sure no unauthorized individuals entered facility. In charge of checking IDs at events to make sure individuals were of age. Searched employees/personal belongings to make sure company items were not taken. Demonstrated respect and discretion when dealing with all levels of employees during security checks. Show less



Steel Mill Gym

• Lackawanna, New York

• General Manager

  • 2002 - 2007

  Exemplified proper policies and procedures for the hiring and termination of all employees. Provided training assistance to members on proper equipment use; enrolled new prospects for gym memberships and hosted guided tours of gym facilities to new members. Distributed vendor payments; reconciled all accounts payables and receivables for owner/ management. Coordinated and managed the payroll by tracking employee’s labor hours and time-off requests for preparation for payroll submission. Procured, tracked and maintained all inventory supplies for the gym. Show less



Erie County

• Government Administration
• 700 & Above Employee

• Watch Attendant

  • 2004 - 2005

  Communicated various events such as fires, thefts and other disorders to the proper authorities through inter-departmental protocols in a timely and effective manner. Maintained and continually demonstrated a working knowledge of general security procedures; ensured fire safety measures were taken as a priority, maintained department policies and procedures to the utmost standards. Patrolled buildings/grounds; monitored security CCTV cameras; provided employees escorts to their vehicle. Maintained sign-in/sign-out employee sheets, logged and recorded any incident details on shift watch. Provided telephone based customer service and assisting individuals with requested information by demonstrating diplomacy and discretion when dealing with community or co-workers on personal or confidential matters. Show less



Blockbuster Video

• Customer Service Representative

  • 2001 - 2002

  Provided courteous customer service to all patrons with their video selections, check-out and video returns. Prepared and managed inventory, inventory reporting, and assisted in displaying visual marketing promotions within store. Provided courteous customer service to all patrons with their video selections, check-out and video returns. Prepared and managed inventory, inventory reporting, and assisted in displaying visual marketing promotions within store.