Justin Zito

General Manager Retail at Kitchen Warehouse Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU
Languages
  • Italian -

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Bio

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Experience

    • Australia
    • Retail
    • 1 - 100 Employee
    • General Manager Retail
      • Oct 2022 - Present

      General Manager Retail Leading a diverse and inclusive operations and store network team across Australia. Proud to be part of this wonderful and inspiration team, who puts the customer first. General Manager Retail Leading a diverse and inclusive operations and store network team across Australia. Proud to be part of this wonderful and inspiration team, who puts the customer first.

    • Entertainment Providers
    • 700 & Above Employee
    • Head of Retail Transformation Delivery
      • Jun 2021 - Oct 2022

    • General Manager Operations
      • Jun 2019 - Jun 2021

      Leading the Wagering Operations team and supporting a 4000 wide retail network. Driving cultural change and innovation with a great team in Service Delivery, Deployments, Continues Improvement, Race Day, Risk & Compliance, Design Construct.

    • Head of Service Delivery, Deployments, Continuous Improvement & On course Tech operations.
      • Jun 2018 - May 2019

      Senior leadership role in Wagering and Media Operations, leading the team across Service Delivery, Deployments, Business Improvement, Risk & Compliance and Design Construct, across 4000 outlets.

    • National Operations Manager
      • Feb 2017 - May 2018

      Responsible for business development and the provision of field services for Tabcorp's Gaming, wagering, keno and sky venue networks national. In particular actively drive cultural and operational change and excellence across 140 plus field services team members. Additionally lead the product support team to deliver technical support and drive initiatives and process improvements. Lead a team of 140 plus, 100 contractors and account for the technical service element across 3000 plus venues.

    • VIC/SA/WA State General Manager
      • Nov 2015 - Dec 2016

      Accountable for the Leadership and development for the Victorian WA/SA store retail network. Strategically growing the Victorian business inline with the business expectation and delivering on all KPI'.

    • National Events & Promotions Manager
      • Jun 2014 - Nov 2015

      Leadership position within the group working across merchandising, operations, marketing & supply chain incorporating all national, regional and local area events. Member of the team to implement value message and events program, leading a team responsible for off locations, in store tie up, merchandising standards & principles and go to market product selection program.

    • Area Manager NSW/ACT
      • Dec 2012 - Jun 2014

      Leadership position within the group leading the NSW/ACT store network.

    • Australia
    • Retail
    • 700 & Above Employee
    • Buying Manager Print & Copy Category
      • Apr 2008 - Nov 2012

      Buying Manager across the Print & Copy category, leading a team of professional retailers & buying assistants. I have proven myself across a number of retail & hospitality businesses in leadership roles. My strength being developing & coaching high performing teams with a strong focus on profitable business outcomes. Ability to introduce new product range and services and explore new opportunities, negotiate a number of successful tenders and improve the business by 25 percent within a 12 month period. Show less

    • Regional Manager/Area Manager
      • Mar 2008 - Nov 2011

      Part of the senior leadership team for officeworks, coach mentor and supportive leader across the store network for the last 3 1/2 years. Developed numerous future leaders within the business across multiple stores and support centre. Role encompassed but not limited to developing business plans, strategic objectives, swot analysis, day to day operations, training and merchandising across the business.

  • Anaconda Group Adventure retail
    • Queensland, Australia
    • Regional Operations Manager
      • 2004 - 2008

      Store Operations, Senior leader within the business with the lead role in the roll out of the store network across QLD, NSW, WA, SA & VIC. Responsible for store operations, financials, team development, business improvement, training, store development. (from conception to lock up & day to day operations) Store Operations, Senior leader within the business with the lead role in the roll out of the store network across QLD, NSW, WA, SA & VIC. Responsible for store operations, financials, team development, business improvement, training, store development. (from conception to lock up & day to day operations)

  • Bunnings Warehouse
    • Sydney, Australia
    • Relief Area Manager, Complex Manager, Operations Manager, Coordinator
      • 2001 - 2005

      Complex Manager across a variety of Bunnings stores based in NSW, leading a team of 6 leaders/managers and 320 team members. Responsible for 3 new store openings as the Operations Manager leading, developing & coaching future leaders and managers within the business over a period of 4 years. Complex Manager across a variety of Bunnings stores based in NSW, leading a team of 6 leaders/managers and 320 team members. Responsible for 3 new store openings as the Operations Manager leading, developing & coaching future leaders and managers within the business over a period of 4 years.

    • Australia
    • Hospitality
    • 200 - 300 Employee
    • Front Office Manager/Chief Concierge
      • 1990 - 2000

      Leading a team of concierge/porters/reservations/reception and communication team, in total 55 team members across a 24hr operation responsible for accommodation/ transport/security and most important guest services for a 5 star 365 room hotel. Leading a team of concierge/porters/reservations/reception and communication team, in total 55 team members across a 24hr operation responsible for accommodation/ transport/security and most important guest services for a 5 star 365 room hotel.

Education

  • RMIT University
    Advanced Diploma in Management
    2008 - 2010

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