Experience

Ghidotti | Berger LLP

• United States
• Law Practice
• 1 - 100 Employee

• Happy People and Culture Coordinator

  • Nov 2022 - Apr 2023

  Santa Ana, California, United States



Lyles Services Co. (Official Company Profile)

• Human Resources Information System Administrator

  • May 2016 - Jul 2022

  Fresno, California, United States



American Arbitration Association

• United States
• Alternative Dispute Resolution
• 500 - 600 Employee

• Office Manager

  • Feb 2011 - Apr 2016

  Co-chair/Letter Champion on Letter Revision Committee, responsible for implementing revisions, streamlining, rewriting, and maintaining external communications across multiple divisions. Successfully developed several employee recognition programs in an effort to increase employee morale and productivity. Creatively directed and produced internal promotional material for company proprietary case management software and online career portal. Acting manager for group responsible for… Show more Co-chair/Letter Champion on Letter Revision Committee, responsible for implementing revisions, streamlining, rewriting, and maintaining external communications across multiple divisions. Successfully developed several employee recognition programs in an effort to increase employee morale and productivity. Creatively directed and produced internal promotional material for company proprietary case management software and online career portal. Acting manager for group responsible for providing external technical support for online case management service. Recruited and developed several skilled legal-office administrative staff. Successfully reduced company expenses on office supplies and consumables by 85% in Q1 of 2013 by implementing inventory tracking controls and better supply monitoring to ensure ongoing cost savings. Streamlined several policies and procedures through research of current policies and procedures, surveying staff and end-users to asses needs, streamlined the work flow resulting in improved customer service experiences for external users. Managed general office logistics such as staff moves, equipment setup and removal, equipment and furniture maintenance. Acted as liaison to Corporate HR, IS Support, Payroll, ensuring prompt resolution to issues. Served as a knowledge resource to center Vice President, center Directors as well as regional Vice Presidents and Directors for CA, AZ, TX, and CO. Participated in Case Management software development, implementation and adoption by being designated as Super-User based on advanced technological abilities. Developed the Hearing Room Reservation procedures adopted organization-wide; trained and assisted end-users through the implementation and adoption process. Administration of office accounts payable and payroll and liaised for all external vendors. Proactively implemented the use of multiple document indexing queues to alleviate heavy work flows. Show less